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- Tasks: Lead the delivery of reliable, scalable services and mentor associate engineers.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Why this job: Make an impact with cutting-edge AI technologies in a dynamic environment.
- Qualifications: Experience in SRE, DevOps, or Platform Engineering with cloud technologies.
- Other info: Be part of a supportive, inclusive workplace that values your voice.
The predicted salary is between 43200 - 72000 Ā£ per year.
Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in London, Manchester and New York. The role is based out of our London or Manchester office.
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we're home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
Fitch Group SRE provides Service Reliability Engineering expertise to Fitch's development organizations. This squad joins Core Engineering and other SRE groups as part of Cloud Infrastructure & Platform Engineering (CI&PE), serving as subject matter experts in cloud technologies, systems engineering, infrastructure automation, and DevOps tooling across Fitch Group. The role itself will be dedicated to ensuring excellence in Fitch Ratings services, with focus on new AI development.
How You'll Make an Impact
- Lead the delivery of reliable, scalable, mission-critical services.
- Guide squads on Kubernetes and modern deployment patterns.
- Mentor associate engineers and set best practices for areas of expertise.
- Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, DevOps tooling, and drive operational excellence.
- Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blueāgreen strategies, and AIāassisted redeploy checks.
- Own observability in Datadogādefine SLIs/SLOs, dashboards, alerting, and MS Teams integrationsāand reduce incidents via telemetry-driven automation and blameless postmortems.
- Champion AIāenabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration.
- Define and enforce cloud guardrails and security controls in partnership with Security and Risk.
- Influence crossāfunctional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE.
You May Be a Good Fit If
- You have deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure.
- You're highly proficient in administering both Linux and Windows, and have practical, enterprise-level experience supporting IIS/.NET applications as well as Java Spring Boot services.
- You have built and maintained CI/CD pipelines with DevSecOps principles baked in.
- You have experience with cloud security best practices and understand core infrastructure fundamentals.
What Would Make You Stand Out
- Practical experience with agentic AI for operations.
- Supporting AI/ML workloads at scale.
- Policy-as-code implementation across compliance frameworks.
- Applying AI in CI/CD, observability, and incident response.
- Hands-on Agile delivery experience.
Why Choose Fitch
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
Senior Service Reliability Engineer in London employer: Fitch Ratings
Contact Detail:
Fitch Ratings Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior Service Reliability Engineer in London
āØTip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
āØTip Number 2
Prepare for the interview by brushing up on your technical skills, especially around Kubernetes and cloud technologies. We want to see how you can lead and innovate, so be ready to share your past experiences and successes.
āØTip Number 3
Show your passion for AI and DevOps during interviews. Talk about any projects you've worked on that involved these areas. We love candidates who are excited about leveraging modern tech to drive impact!
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, it shows youāre genuinely interested in joining our team at Fitch.
We think you need these skills to ace Senior Service Reliability Engineer in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Senior Service Reliability Engineer role. Highlight your experience with AWS, Azure, and Kubernetes, and donāt forget to mention any relevant projects that showcase your skills in SRE and DevOps.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youāre passionate about the role and how your background aligns with Fitch Groupās mission. Be sure to mention any specific technologies or methodologies youāve worked with that are relevant to the job.
Showcase Your Problem-Solving Skills: In your application, include examples of how you've tackled complex problems in previous roles. Whether itās through incident triage or implementing CI/CD pipelines, we want to see how you approach challenges and drive operational excellence.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itās the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Fitch Ratings
āØKnow Your Tech Inside Out
Make sure you brush up on your knowledge of cloud technologies, especially AWS and Azure. Be ready to discuss your hands-on experience with Docker, Kubernetes, and CI/CD pipelines, as these are crucial for the Senior Service Reliability Engineer role.
āØShowcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in service reliability or DevOps. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact on previous projects.
āØUnderstand Fitch's Culture
Fitch values credibility, independence, and transparency. Familiarise yourself with their mission and values, and think about how your personal values align with theirs. This will help you demonstrate that you're a good cultural fit during the interview.
āØAsk Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and how they leverage AI in their operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
