Fitch Learning | Programme Manager - Apprenticeships - London, UK

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry.

Fitch Learning is currently seeking a Programme Manager – Apprenticeships based out of our London office. This is a Senior Associate level role.

About the Team:

You’ll join our Apprenticeships team, partnering with Skills Coaches, Functional Skills specialists, and Client Success to deliver high-quality, compliant programmes for large employer clients.

How You’ll Make an Impact:

• Lead and line manage a cohort of Skills Coaches, setting targets, conducting monthly performance reviews, and driving KPI achievement to ensure programme excellence.
• Own end-to-end apprentice lifecycle management, ensuring smooth onboarding/offboarding and timely progress reviews to keep learners on track.
• Serve as the primary client point of contact, translating requirements into high-quality apprenticeship solutions and coordinating delivery schedules (workshops, visits, sessions).
• Collaborate cross-functionally with Functional Skills and other internal teams to align priorities, share best practices, and support audits/inspections.
• Use data to collate, analyze, and report performance insights, providing monthly updates to the Apprenticeship Director and informing continuous improvement.

You May be a Good Fit if:

• 3+ years’ recent experience in a management role, ideally within Apprenticeships or Education, with a track record in government-funded training provision.
• Proven success achieving targets in a KPI-driven environment and working with large employers.
• Strong people leadership skills with experience motivating, developing, and managing performance.
• Proficient IT skills, including spreadsheets and data management/analysis.

What Would Make You Stand Out:

• Management qualification at Level 3 or above.
• Teaching or assessor qualification, and the ability to create inspiring, engaging learning content.
• Understanding of Ofsted inspections and knowledge of government-funded audits and compliance.
• Exceptional organizational, communication, and problem-solving skills; highly motivated, flexible, and adaptable.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.