At a Glance
- Tasks: Join us as an Endpoint Engineer and enhance user experiences with cutting-edge tech.
- Company: Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, competitive salary, health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive team that values growth, collaboration, and community engagement.
- Why this job: Make a real impact by leveraging AI and modern technologies in a dynamic environment.
- Qualifications: 3-5 years in endpoint engineering with hands-on experience in Windows and Microsoft Intune.
The predicted salary is between 63000 - 77000 £ per year.
Fitch Group is currently seeking an Endpoint Engineer based out of our London office. As a leading global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
The Endpoint Engineer is a key technical contributor within the global infrastructure organization, providing advanced (Tier 2/3) support, endpoint management, and platform engineering across Windows, Microsoft Intune, and related technologies. This role delivers secure, reliable, and frictionless user experiences through modern device management practices, automation, observability, and Zero Trust principles.
How You’ll Make an Impact:
- Endpoint Platform Engineering (Windows CSP / Intune)
- Own the migration of legacy Group Policy configurations to modern CSP-based Intune policy, resolving conflicts to protect platform consistency and compliance posture.
- Design and maintain consolidated, well-governed CSP policy structures across the fleet.
- Hardware Fleet & Device Lifecycle
- Drive vendor-led firmware and driver lifecycle management — including HP Image Assist and Dell Command Update automations — to improve device stability and end-user experience.
- Troubleshoot and remediate audio, video, and conferencing reliability issues.
- Perform hardware and performance testing/benchmarking to support fleet standardization decisions.
- Autopilot & Provisioning Modernization
- Modernize Windows Autopilot and provisioning workflows to reduce legacy dependencies and improve consistency.
- Resolve drive-mapping dependencies and CSP conflicts affecting the provisioning pipeline.
- Complete remaining GPO-to-CSP transitions in support of provisioning consistency.
- Application & Configuration Management
- Package, test, and deploy enterprise applications using MECM/Intune and modern deployment frameworks, ensuring compliance with internal and regulatory requirements.
- Collaborate with engineering leadership to design, implement, and operationalize endpoint policies, configurations, and standards in support of global infrastructure initiatives.
- Developer Tooling & AI Workload Enablement
- Configure, package, and support core developer tooling across the fleet (VS Code, Python, Git, CLI utilities), balancing developer flexibility with security and compliance standards.
- Define and support endpoint requirements for AI/ML workloads, including GPU driver management, containerization/WSL2, and local model runtime resource sizing.
- Partner with engineering and data teams to evaluate, standardize, and roll out AI-assisted developer tools (e.g., Claude Code, Copilot) within governance and device-management guardrails.
- Operations & Support
- Deliver advanced incident and problem resolution with a strong focus on user experience and root-cause elimination.
- Execute recurring operational activities, including patching, vulnerability remediation, compliance reporting, and endpoint health monitoring.
- Partner closely with the Service Desk to drive continuous improvement, streamline workflows, and reduce recurring issues through automation or policy enhancement.
- Participate in an on-call rotation to support critical after-hours incidents or high-priority escalations.
- Documentation & Cross-Functional Collaboration
- Create and maintain technical documentation, runbooks, and cross-team knowledge resources.
- Engage in cross-functional project work spanning cloud identity, automation, security hardening, and software lifecycle management.
- Act as an owner by proactively driving issues to resolution across business.
You May be a Good Fit if:
- 3–5+ years in enterprise endpoint engineering or advanced support, with hands-on experience in:
- Windows 11, Azure AD / Entra ID
- Microsoft Intune (Endpoint Manager), MECM, and co-management services
- Active Directory and Directory Services, including Group Policy and RSAT tools
- Intune configuration and compliance policy management
- LAPS and least-privilege / privilege elevation models (e.g., Privilege Management)
- Microsoft 365 Apps deployment, configuration, and update servicing
- Networking fundamentals (DNS, DHCP, VPN, Proxy)
What Would Make You Stand Out:
- PowerShell App Deployment Toolkit (PSADT) — creating/modifying deployment scripts, packaging and deploying applications, customizing user prompts, troubleshooting logs, and managing detection/remediation logic.
- Advanced MECM collection design and query creation.
- Windows imaging modernization (e.g., Autopilot, zero-touch provisioning, DISM when needed).
- Familiarity with software packaging technologies (EXE, MSI, MSIX, INTUNEWIN).
- Experience with third-party patching platforms (e.g., Patch My PC).
- Strong PowerShell automation expertise and familiarity with Git-based workflows.
- Experience with vulnerability management tools and endpoint telemetry/observability platforms.
- Experience supporting local AI/LLM developer tooling (e.g., Claude Code, Ollama, LM Studio) and GPU-accelerated workstations.
- Microsoft certifications related to Endpoint, Azure, or Security.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals.
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind.
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.
At Fitch, AI is embedded in how we work every day—supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients.
Endpoint Engineer in Kennington employer: Fitch Ratings
Fitch Solutions is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the financial services sector. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as a hybrid work environment that promotes work-life balance, Fitch empowers its team members to thrive and make a meaningful impact in their roles. Located in London, employees benefit from a dynamic city atmosphere while enjoying comprehensive health and wellness offerings, generous parental leave policies, and opportunities for community engagement.
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We think this is how you could land Endpoint Engineer in Kennington
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We think you need these skills to ace Endpoint Engineer in Kennington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fitch Ratings.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fitch Ratings. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fitch Ratings
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
