Fitch Group is seeking a Service Desk Technician based at our London office to deliver fast, reliable IT support across Windows and Mac environments. You will handle incidents end-to-end, provide advanced remote and on-site assistance, and contribute to knowledge bases to improve service quality.
This role supports a 24x5 environment for Fitch Group users globally. Ideal candidates will have 2+ years in a Service Desk, strong Microsoft 365 expertise, and experience with Intune and Jamf.
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Hybrid Service Desk Technician: Windows, macOS & 365 employer: Fitch Ratings
Fitch Solutions is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the financial services sector. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as a hybrid work environment that promotes work-life balance, Fitch empowers its team members to thrive and make a meaningful impact in their roles. Located in London, employees benefit from a dynamic city atmosphere while enjoying comprehensive health and wellness offerings, generous parental leave policies, and opportunities for community engagement.
