Fitch Learning | Senior Director, Head of CQF Institute - London, UK

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions.

Fitch Learning is currently seeking a Senior Director & Head of CQF Institute, based in our London office, reporting to the Managing Director of the CQF Institute.

About The Team

You will build services, new revenue streams, and products in a growth-focused environment with strong organizational backing, establishing thought leadership and influencing industry direction. With autonomy to drive strategic initiatives, you’ll collaborate across Fitch Learning’s global network, working closely with senior stakeholders and advisory boards to align with market needs. You’ll partner with industry practitioners and academic institutions to expand reach, leveraging robust data and cross-functional support to inform decisions and accelerate delivery. You will lead a mission-driven team, gain exposure to global markets, and be empowered to experiment and implement best practices that enhance member value and organizational impact.

How You’ll Make An Impact

• Institute Growth & Strategic Development: Develop and execute a comprehensive growth strategy to expand the CQF Institute’s membership; identify and capitalize on new market opportunities within the global quantitative finance community; build strategic partnerships with financial institutions, academic bodies, and industry associations.
• Revenue Diversification & Product Innovation: Enhance and expand premium membership offerings to drive retention and growth and deliver compelling value; develop new programs that address market gaps; create innovative services that generate sustainable new revenue streams.
• Thought Leadership & Industry Positioning: Establish a robust thought leadership agenda; represent the Institute at senior industry forums, conferences, and events globally; cultivate relationships with C-suite executives, regulators, and key stakeholders across markets.
• Member Value & Career Development: Build comprehensive career development pathways and resources that support members throughout their professional journey; establish employer partnerships and networking opportunities; increase employer adoption of CQF as a required or preferred qualification.
• Organizational Excellence & Governance: Chair advisory boards comprised of industry leaders to guide strategic direction and maintain Institute relevance; establish robust governance frameworks, operational structures, and scalable processes for sustainable growth; build and lead a high-performing team, fostering a culture of innovation and member-centricity; ensure financial sustainability through effective resource allocation and commercial discipline.

You May Be a Good Fit If You

• Have a CQF qualification (or willingness to complete the CQF upon employment).
• Demonstrate 15+ years of progressive leadership experience in financial services, professional associations, fintech, or related industries.
• Bring proven expertise in product development and commercialization, particularly launching membership programs or certification products.
• Possess strong strategic thinking, analytical, and problem-solving skills with the ability to translate vision into executable plans.
• Have experience building and leading high-performing teams while driving organizational change.
• Exhibit exceptional relationship management capabilities with gravitas to engage C-suite executives and senior industry stakeholders.
• Demonstrate a deep understanding of the quantitative finance landscape and evolving professional development needs.
• Show strong commercial acumen with experience identifying market opportunities and building sustainable business models.
• Are a highly collaborative, entrepreneurial leader comfortable with ambiguity and capable of operating autonomously.
• Have excellent interpersonal, communication, and presentation abilities with experience representing organizations at senior forums.
• Exhibit a high level of professionalism, integrity, and quality, serving as a credible ambassador for the Institute.
• Possess experience establishing and chairing advisory boards or governance committees.

What Would Make You Stand Out

• Direct experience leading the growth of a professional body, membership organization, or certification institute within financial services.
• An existing network and relationships within the global quantitative finance community, with demonstrated ability to influence at senior levels.
• Thought leadership credentials through published research, speaking engagements, or industry recognition.
• Experience operating in a matrix organization with proven ability to influence cross-functionally and collaborate with diverse stakeholder groups.
• A track record of building and scaling new business initiatives from concept to sustainable revenue generation.

Why Choose Fitch

• Hybrid Work Environment: 3 days per week in the office; 2 days remote.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.