At a Glance
- Tasks: Join us as an Endpoint Engineer and enhance user experiences through innovative tech solutions.
- Company: Fitch Group, a global leader in financial information services with a culture of transparency.
- Benefits: Enjoy competitive pay, health perks, remote work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team recognised as a Best Place to Work in Technology.
- Why this job: Make a real impact by leveraging cutting-edge technologies like AI and cloud solutions.
- Qualifications: 3-5 years in endpoint engineering with hands-on experience in Windows and Microsoft Intune.
The predicted salary is between 63000 - 77000 £ per year.
Fitch Group is currently seeking a Endpoint Engineer based out of our London office.
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics.
With dual headquarters in London and New York, Fitch Group is owned by Hearst.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact.
Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO).
Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
We are also proud to be recognized by Built In as a Best Place to Work in Technology 3 years in a row.
Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.
Want to learn more about a career in technology and data at Fitch? Visit:
About the role
The Endpoint Engineer is a key technical contributor within the global infrastructure organization, providing advanced (Tier 2/3) support, endpoint management, and platform engineering across Windows, Microsoft Intune, and related technologies.
This role delivers secure, reliable, and frictionless user experiences through modern device management practices, automation, observability, and Zero Trust principles.
How You’ll Make an Impact
- Endpoint Platform Engineering (Windows CSP / Intune)
- Own the migration of legacy Group Policy configurations to modern CSP-based Intune policy, resolving conflicts to protect platform consistency and compliance posture.
- Design and maintain consolidated, well-governed CSP policy structures across the fleet.
- Hardware Fleet & Device Lifecycle
- Drive vendor-led firmware and driver lifecycle management — including HP Image Assist and Dell Command Update automations — to improve device stability and end-user experience.
- Troubleshoot and remediate audio, video, and conferencing reliability issues.
- Perform hardware and performance testing/benchmarking to support fleet standardization decisions.
- Autopilot & Provisioning Modernization
- Modernize Windows Autopilot and provisioning workflows to reduce legacy dependencies and improve consistency.
- Resolve drive-mapping dependencies and CSP conflicts affecting the provisioning pipeline.
- Complete remaining GPO-to-CSP transitions in support of provisioning consistency.
- Application & Configuration Management
- Package, test, and deploy enterprise applications using MECM/Intune and modern deployment frameworks, ensuring compliance with internal and regulatory requirements.
- Collaborate with engineering leadership to design, implement, and operationalize endpoint policies, configurations, and standards in support of global infrastructure initiatives.
- Developer Tooling & AI Workload Enablement
- Configure, package, and support core developer tooling across the fleet (VS Code, Python, Git, CLI utilities), balancing developer flexibility with security and compliance standards.
- Define and support endpoint requirements for AI/ML workloads, including GPU driver management, containerization/WSL2, and local model runtime resource sizing.
- Partner with engineering and data teams to evaluate, standardize, and roll out AI-assisted developer tools (, Claude Code, Copilot) within governance and device-management guardrails.
- Operations & Support
- Deliver advanced incident and problem resolution with a strong focus on user experience and root-cause elimination.
- Execute recurring operational activities, including patching, vulnerability remediation, compliance reporting, and endpoint health monitoring.
- Partner closely with the Service Desk to drive continuous improvement, streamline workflows, and reduce recurring issues through automation or policy enhancement.
- Participate in an on-call rotation to support critical after-hours incidents or high-priority escalations.
- Documentation & Cross-Functional Collaboration
- Create and maintain technical documentation, runbooks, and cross-team knowledge resources.
- Engage in cross-functional project work spanning cloud identity, automation, security hardening, and software lifecycle management.
- Act as an owner by proactively driving issues to resolution across business
You May be a Good Fit if
3–5+ years in enterprise endpoint engineering or advanced support, with hands-on experience in:
- Windows 11, Azure AD / Entra ID
- Microsoft Intune (Endpoint Manager), MECM, and co-management services
- Active Directory and Directory Services, including Group Policy and RSAT tools
- Intune configuration and compliance policy management
- LAPS and least-privilege / privilege elevation models (, Privilege Management)
- Microsoft 365 Apps deployment, configuration, and update servicing
- Networking fundamentals (DNS, DHCP, VPN, Proxy)
Strong experience with modern Intune management, including
Endpoint Engineer in England employer: Fitch Ratings
Fitch Solutions is an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation within the financial services sector. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as a hybrid work environment that promotes work-life balance, Fitch empowers its team members to thrive and make a meaningful impact in their roles. Located in London, employees benefit from a dynamic city atmosphere while enjoying comprehensive health and wellness offerings, generous parental leave policies, and opportunities for community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Engineer in England
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fitch Ratings values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fitch Ratings might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fitch Ratings!
✨Direct Apply to Fitch Ratings
Let's not forget to apply directly through the Fitch Ratings website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Endpoint Engineer in England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fitch Ratings.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fitch Ratings. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fitch Ratings
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
