At a Glance
- Tasks: Drive client relationships and develop tailored learning solutions in financial services.
- Company: Join Fitch Learning, a leader in financial education and training.
- Benefits: Hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Other info: Enjoy a supportive and inclusive workplace with opportunities for community involvement.
- Why this job: Make a real impact in professional education while collaborating with industry experts.
- Qualifications: Proven sales experience in financial services and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance. Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You’ll collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
The purpose of this role is to discover, develop, and win new learning and development programs with both new and existing clients. Working closely with the client relationship management team, and independently, you will identify opportunities to sell our solutions across the full Fitch Learning portfolio. You will work with clients to understand their business and talent development needs and, in partnership with our subject‑matter experts, design tailored learning solutions to address those needs. In doing so, you will achieve or exceed an agreed revenue target. You will also prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make An Impact
- Drive strategic account planning, relationship development, and internal referrals in partnership with the client relationship management team
- Build a strong understanding of market trends, client priorities, and talent development needs across the financial services sector
- Identify, qualify, and convert new business opportunities across Fitch Learning’s suite of training and development solutions
- Lead full‑cycle sales activity: opportunity qualification, solution shaping, proposal development, pitching, negotiation, and closing
- Maintain accurate pipeline, activity tracking, and account plans in Salesforce with strong attention to data quality
- Produce clear and reliable revenue forecasts based on pipeline analysis and account activity
- Ensure smooth handover of won projects to delivery teams while maintaining commercial oversight and acting as an escalation point where needed
You May Be a Good Fit If
- You have a strong background in solution‑based sales
- You have experience managing complex client relationships in financial services or professional education
- You have experience selling learning, training, talent, or professional development solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies and business priorities into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out
- Demonstrated sales success in learning and development solutions within financial services
- Experience working across multiple countries and navigating cross‑cultural stakeholders
- Business‑level French or German
- Ability to manage complex sales cycles and multiple stakeholders across large organizations
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
Client Relationship Director employer: Fitch Ratings
Fitch Learning is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation in the heart of London. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as comprehensive health and wellbeing benefits, Fitch Learning empowers its team to excel in their careers while making a meaningful impact in the financial services sector. Join us to be part of a supportive and inclusive culture that values every voice and encourages giving back to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Do your homework! Before any meeting or call, make sure you know your client’s business inside out. Understand their challenges and how our learning solutions can help them succeed. This will show that you’re genuinely interested in their success and not just making a sale.
✨Tip Number 3
Practice your pitch! Tailor your presentation to highlight how our offerings can specifically address the client’s needs. Use real-life examples and success stories to back up your claims. The more confident and prepared you are, the better your chances of closing the deal!
✨Tip Number 4
Follow up like a champ! After meetings, send a quick thank-you email summarising key points discussed and next steps. This keeps the conversation going and shows your commitment. Plus, it’s a great way to remind them of the value we can bring to their organisation!
We think you need these skills to ace Client Relationship Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Director role. Highlight your experience in solution-based sales and managing complex client relationships, especially in financial services. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Include specific examples of how you’ve met or exceeded revenue targets in previous roles. This will help us understand the impact you can bring to Fitch Learning.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fitch Ratings
✨Know Your Stuff
Before the interview, dive deep into Fitch Learning's offerings and understand their training solutions. Familiarise yourself with the financial services sector and current market trends. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed complex client relationships in the past. Be ready to discuss specific strategies you used to build trust and drive results. This is crucial for a role that focuses on client relationship management.
✨Tailor Your Approach
Think about how you can customise learning solutions for different clients. During the interview, share your thoughts on how you would identify and address client needs, showcasing your consultative selling approach. This will demonstrate your ability to create value for clients.
✨Be Ready to Discuss Sales Success
Have concrete examples of your sales achievements at hand. Be prepared to talk about how you met or exceeded revenue targets and the strategies you employed. This will highlight your proven track record in solution-based sales, which is key for this role.
