At a Glance
- Tasks: Drive client relationships and develop tailored learning solutions in financial services.
- Company: Fitch Learning, a leader in financial services training with a commitment to diversity.
- Benefits: Hybrid work, comprehensive health care, tuition reimbursement, and generous parental leave.
- Other info: Inclusive workplace with opportunities for professional growth and community engagement.
- Why this job: Make a real impact by shaping learning solutions for clients across Europe.
- Qualifications: Strong sales background and experience in managing complex client relationships.
The predicted salary is between 45000 - 60000 £ per year.
About the Company
Fitch Learning is a leader in financial services training, offering a breadth of solutions that include expert faculty, e‑learning, coaching, and blended assessments. We serve apprentices, graduates, and professionals with 10+ years of experience in Financial Services, delivering learning solutions that improve both individual and organizational performance. As an inclusive employer, Fitch Group is committed to diversity and inclusion.
Position: Client Relationship Director
Location: London office. The corporate title for this role is Director.
About the Team
The purpose of this role is to discover, develop, and win new learning and development programs with both new and existing clients. Working closely with the client relationship management team and independently, you will identify opportunities to sell our solutions across the full Fitch Learning portfolio. You will work with clients to understand their business and talent development needs and, in partnership with our subject‑matter experts, design tailored learning solutions. In doing so, you will achieve or exceed an agreed revenue target and prospect for new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make an Impact
- Drive strategic account planning, relationship development, and internal referrals in partnership with the client relationship management team.
- Build a strong understanding of market trends, client priorities, and talent development needs across the financial services sector.
- Identify, qualify, and convert new business opportunities across Fitch Learning’s suite of training and development solutions.
- Lead full‑cycle sales activity: opportunity qualification, solution shaping, proposal development, pitching, negotiation, and closing.
- Maintain accurate pipeline, activity tracking, and account plans in Salesforce with strong attention to data quality.
- Produce clear and reliable revenue forecasts based on pipeline analysis and account activity.
- Ensure smooth handover of won projects to delivery teams while maintaining commercial oversight and acting as an escalation point where needed.
Qualifications
- Strong background in solution‑based sales.
- Experience managing complex client relationships in financial services or professional education.
- Experience selling learning, training, talent, or professional development solutions.
- Track record of meeting or exceeding revenue targets.
- Ability to translate client strategies and business priorities into actionable account plans.
- Excellent communication skills and a consultative selling approach.
What Would Make You Stand Out
- Demonstrated sales success in learning and development solutions within financial services.
- Experience working across multiple countries and navigating cross‑cultural stakeholders.
- Business‑level French or German.
- Ability to manage complex sales cycles and multiple stakeholders across large organizations.
Benefits and Working Environment
- Hybrid work environment: 3 days per week in the office; 2 days remote.
- Culture of learning and mobility with dedicated training, leadership development, and mentorship programs.
- Retirement planning and tuition reimbursement programs.
- Comprehensive health care offerings covering physical, mental, financial, social, and occupational wellbeing.
- Family‑friendly policies, including a generous global parental leave plan.
- Inclusive workplace with employee resource groups.
- Paid volunteer days and matched funding for donations.
For more information, please visit: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Client Relationship Director in Whitehall employer: Fitch Learning
Fitch Learning is an exceptional employer located in London, offering a dynamic hybrid work environment that fosters professional growth and inclusivity. With a strong commitment to employee development through tailored training and mentorship programs, as well as comprehensive health care and family-friendly policies, Fitch Learning ensures that its employees thrive both personally and professionally. Join a diverse team dedicated to making a meaningful impact in the financial services training sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director in Whitehall
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fitch Learning. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Relationship Director in Whitehall
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fitch Learning.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fitch Learning's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fitch Learning
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fitch Learning.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fitch Learning will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fitch Learning employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
