At a Glance
- Tasks: Drive client relationships and develop tailored learning solutions in financial services.
- Company: Join Fitch Learning, a leader in financial education and training.
- Benefits: Hybrid work, continuous learning, health benefits, and generous parental leave.
- Other info: Dynamic team culture with opportunities for growth and community involvement.
- Why this job: Make an impact in professional education while collaborating with industry experts.
- Qualifications: Proven sales experience in financial services and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You’ll collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
Fitch Learning is seeking a Client Relationship Director based in our London office. We are looking for candidates with proven experience selling to clients across Europe and managing complex client relationships. The corporate title for this role is Director.
About the Team: The purpose of this role is to discover, develop, and win new learning and development programs with both new and existing clients. Working closely with the client relationship management team, and independently, you will identify opportunities to sell our solutions across the full Fitch Learning portfolio. You will work with clients to understand their business and talent development needs and, in partnership with our subject-matter experts, design tailored learning solutions to address those needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make an Impact:
- Drive strategic account planning, relationship development, and internal referrals in partnership with the client relationship management team
- Build a strong understanding of market trends, client priorities, and talent development needs across the financial services sector
- Identify, qualify, and convert new business opportunities across Fitch Learning’s suite of training and development solutions
- Lead full-cycle sales activity: opportunity qualification, solution shaping, proposal development, pitching, negotiation, and closing
- Maintain accurate pipeline, activity tracking, and account plans in Salesforce with strong attention to data quality
- Produce clear and reliable revenue forecasts based on pipeline analysis and account activity
- Ensure smooth handover of won projects to delivery teams while maintaining commercial oversight and acting as an escalation point where needed
You May Be a Good Fit if:
- You have a strong background in solution-based sales
- You have experience managing complex client relationships in financial services or professional education
- You have experience selling learning, training, talent, or professional development solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies and business priorities into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out:
- Demonstrated sales success in learning and development solutions within financial services
- Experience working across multiple countries and navigating cross-cultural stakeholders
- Business-level French or German
- Ability to manage complex sales cycles and multiple stakeholders across large organizations
Why Choose Fitch:
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives differentiates us. Our global network of colleagues comes together to accomplish more than we ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Client Relationship Director in London employer: Fitch Learning
Fitch Learning is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation in the heart of London. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as comprehensive health and wellbeing benefits, Fitch Learning empowers its team members to thrive both personally and professionally. Join us to be part of a diverse and inclusive culture where your contributions are valued, and you can make a meaningful impact in the financial education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Research is key! Understand Fitch Learning’s offerings and the financial services landscape. This knowledge will help you tailor your conversations and show how you can add value to their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the role of Client Relationship Director. Highlight your success in managing complex client relationships and driving revenue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Fitch Learning family.
We think you need these skills to ace Client Relationship Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Director role. Highlight your experience in solution-based sales and managing complex client relationships, as these are key aspects of the job.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met or exceeded revenue targets in previous roles. This will help us see your potential impact at Fitch Learning.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Fitch Learning
✨Know Your Client
Before the interview, research Fitch Learning and its offerings thoroughly. Understand their training solutions and how they cater to different client needs in the financial services sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements, especially those related to learning and development solutions. Be ready to discuss how you met or exceeded revenue targets and managed complex client relationships. This will highlight your suitability for the Client Relationship Director position.
✨Understand Market Trends
Familiarise yourself with current trends in the financial services industry and talent development. Being able to discuss these trends during your interview will show that you can identify opportunities and tailor solutions to meet client needs effectively.
✨Practice Consultative Selling
Since the role requires a consultative selling approach, practice how you would engage with clients to understand their business priorities. Prepare to role-play scenarios where you identify client needs and propose tailored solutions, showcasing your ability to build strong relationships.
