At a Glance
- Tasks: Drive client relationships and develop tailored learning solutions in financial services.
- Company: Join Fitch Learning, a leader in financial education and training.
- Benefits: Hybrid work, continuous learning, health benefits, and family-friendly policies.
- Other info: Dynamic team culture with opportunities for growth and community involvement.
- Why this job: Make a real impact in professional education while collaborating with industry experts.
- Qualifications: Proven sales experience in financial services and strong communication skills.
The predicted salary is between 45000 - 60000 £ per year.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You’ll collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
The purpose of this role is to discover, develop, and win new learning and development programs with both new and existing clients. Working closely with the client relationship management team, and independently, you will identify opportunities to sell our solutions across the full Fitch Learning portfolio. You will work with clients to understand their business and talent development needs and, in partnership with our subject‑matter experts, design tailored learning solutions to address those needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make an Impact
- Drive strategic account planning, relationship development, and internal referrals in partnership with the client relationship management team
- Build a strong understanding of market trends, client priorities, and talent development needs across the financial services sector
- Identify, qualify, and convert new business opportunities across Fitch Learning’s suite of training and development solutions
- Lead full‑cycle sales activity: opportunity qualification, solution shaping, proposal development, pitching, negotiation, and closing
- Maintain accurate pipeline, activity tracking, and account plans in Salesforce with strong attention to data quality
- Produce clear and reliable revenue forecasts based on pipeline analysis and account activity
- Ensure smooth handover of won projects to delivery teams while maintaining commercial oversight and acting as an escalation point where needed
You May Be a Good Fit if:
- You have a strong background in solution‑based sales
- You have experience managing complex client relationships in financial services or professional education
- You have experience selling learning, training, talent, or professional development solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies and business priorities into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out:
- Demonstrated sales success in learning and development solutions within financial services
- Experience working across multiple countries and navigating cross-cultural stakeholders
- Business‑level French or German
- Ability to manage complex sales cycles and multiple stakeholders across large organizations
Why Choose Fitch:
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives differentiates us. Our global network of colleagues comes together to accomplish more than we ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
Client Relationship Director employer: Fitch Learning
Fitch Learning is an exceptional employer, offering a dynamic work environment in London that fosters professional growth and innovation in financial education. With a strong commitment to employee development through dedicated training and mentorship programs, as well as a hybrid work model, Fitch Learning ensures a healthy work-life balance while promoting inclusivity and collaboration among its diverse workforce. Employees benefit from comprehensive health and wellbeing offerings, generous parental leave policies, and opportunities to give back to the community, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Director
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fitch Learning. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Relationship Director
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fitch Learning.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fitch Learning's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fitch Learning
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fitch Learning.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fitch Learning will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fitch Learning employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
