Associate Director, Solution Modeller

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

About the Team

The Learning Solutions team plays a critical role in ensuring the successful solution design and implementation of Fitch Learning’s most complex, large‑scale strategic learning programmes. The entire team exhibits a leadership mindset with high levels of accountability and proactive personal agency, at all seniority levels. This role supports the design and implementation of Fitch Learning’s largest, most complex, and highest‑value learning solutions, while working collaboratively across Sales, Product, Operations, Technology, Finance, and Client Success to ensure seamless execution and overall solution impact.

How You’ll Make an Impact

• Work closely with Learning Solution Managers to take a high level solution and model the custom components for our complex, customised learning programmes, building a view of the effort and resources required.
• Write detailed briefs to translate the solution into actionable development activities and liaise with internal teams to ensure accuracy.
• Undertake feasibility reviews of solution components in line with relevant development or delivery teams, e.g. content, digital and operations.
• Build up a view of cost base for solutions to feed into governance and solution assurance, and to support CRMs on pricing.
• Work closely with Product to understand and utilize our full product set, so custom components are designed not only to meet specific client requirements but also are translatable to product teams and using shared best practices as appropriate.
• Create and maintain templates and solution model artefacts to improve speed to design and brief.

You May be a Good Fit if

• Experience in building customised learning solutions either in the design, product, or operational spaces.
• Strong modelling skills including utilizing AI to build briefs and excel models as necessary.
• Strong critical thinking, problem‑solving, and organizational skills, with the ability to assess complex situations and drive practical, commercially sound outcomes.
• Influencer, able to build relationships with internal teams, external expertise, and clients.
• Exceptional attention to detail and analytical mindset.
• Excellent communication skills and the ability to operate collaboratively in a fast‑paced environment.

What Would Make You Stand Out

• Experience in financial services environments.
• High level understanding of current global learning market, best practice and latest learning technologies and/or methodologies.
• A strong sense of agency and analytical awareness, and a learning growth mindset.

Why Choose Fitch

• Hybrid Work Environment: 3 days per week in the office; 2 days remote.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‑term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.