Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance our Salesforce platform by collaborating with stakeholders and delivering impactful solutions.
- Company: Join Fitch Solutions, a leader in financial insights and analytics.
- Benefits: Hybrid work, continuous learning, health benefits, and generous parental leave.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: 3-5 years in business analysis, Salesforce experience preferred.
- Other info: Embrace a culture of collaboration and innovation with excellent growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries.
Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.
The Commercial Platforms Associate Director will partner with business stakeholders and technical teams to identify, analyze, and deliver improvements to our Salesforce platform. This role translates business needs into clear, actionable requirements, prioritizes enhancement requests, and ensures solutions are designed and implemented to drive user adoption, data quality, and measurable business outcomes.
How You’ll Make an Impact:
- Intake and triage enhancement requests
- Manage the intake process via the backlog tool Jira
- Clarify business value, scope, dependencies, and urgency; define acceptance criteria
- Requirements and process analysis: conduct discovery sessions, interviews, and workshops with business stakeholders; document current-state and future-state process flows, user stories, and use cases
- Propose Salesforce-native solutions before considering custom development
- Testing and quality assurance
- Change management and enablement: create user guides, and training materials; deliver demos and training sessions as needed
- Support go-live activities and post-release adoption monitoring as needed
- Governance and compliance: adhere to SDLC, change control, and environment management (dev/sandbox/prod)
- Ensure enhancements meet security, privacy, and regulatory standards
You May be a Good Fit if:
- 3–5+ years as a Business Analyst or Product Analyst, with at least 2+ years working directly on Salesforce enhancements
- Hands-on experience with Salesforce Sales Cloud and/or Service Cloud is a plus
- Familiarity of the end-to-end commercial workflows (lead creation → qualification → opportunity → closed won → renewal) with sales and marketing
- Familiarity with Salesforce configuration concepts
- Experience with Agile/Scrum, user story writing, acceptance criteria, and backlog management tools
- Excellent communication, facilitation, and stakeholder management skills
- Analytical mindset with strong problem-solving and prioritization abilities
What Would Make You Stand Out:
- Business acumen and user empathy
- Structured requirements gathering and documentation
- Cross-functional collaboration
- Detail orientation with a focus on outcomes
- Adaptability in a fast-paced environment
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Salesforce Product Owner Associate Director (London) employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Product Owner Associate Director (London)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
Prepare for your interviews by researching Fitch Solutions and understanding their products. Practice common interview questions and think about how your experience aligns with their needs. Confidence is key!
✨Showcase Your Skills
Bring your A-game by demonstrating your Salesforce knowledge during interviews. Share specific examples of how you’ve improved processes or driven user adoption in past roles. Let them see the value you can bring!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fitch team.
We think you need these skills to ace Salesforce Product Owner Associate Director (London)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Salesforce Product Owner Associate Director role. Highlight your relevant experience with Salesforce enhancements and any specific projects that showcase your skills in managing client relationships and delivering business outcomes.
Showcase Your Analytical Skills: In your application, emphasise your analytical mindset and problem-solving abilities. Mention any experience you have with requirements gathering, user story writing, and how you've successfully translated business needs into actionable solutions in past roles.
Highlight Collaboration Experience: Since this role involves working closely with various stakeholders, make sure to illustrate your cross-functional collaboration skills. Share examples of how you've worked with technical teams and business stakeholders to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you can ensure your application reaches the right people and stands out in our system!
How to prepare for a job interview at Fitch Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially the Sales Cloud and Service Cloud. Be ready to discuss specific enhancements you've worked on and how they improved user adoption or data quality.
✨Master the Art of Requirements Gathering
Prepare to demonstrate your skills in conducting discovery sessions and documenting user stories. Think of examples where you clarified business needs and translated them into actionable requirements.
✨Showcase Your Analytical Mindset
Be ready to tackle problem-solving scenarios during the interview. Highlight your experience with prioritising enhancement requests and how you’ve used analytical skills to drive measurable business outcomes.
✨Communicate Like a Pro
Strong communication is key! Practice articulating your thoughts clearly and confidently. Prepare to discuss how you've facilitated workshops or training sessions, and be ready to engage with your interviewers effectively.
