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- Tasks: Lead the development of an AI Service Desk Assistant and enhance user experiences.
- Company: Global financial information services provider based in Manchester.
- Benefits: Hybrid work environment, employee growth support, and competitive salary.
- Why this job: Join a forward-thinking team and make a real impact in AI technology.
- Qualifications: Strong background in AI and experience in service desk environments.
- Other info: Dynamic role with opportunities for professional development and innovation.
The predicted salary is between 48000 - 72000 £ per year.
A global financial information services provider in Manchester is seeking an AI Product Owner & Developer to manage and enhance the Service Desk AI Assistant. This role involves technical development, user engagement, and data analysis to improve user satisfaction and operational efficiency.
Ideal candidates will have a strong background in AI technologies, experience in service desk environments, and a passion for enhancing user experiences. The position offers a hybrid work environment and a commitment to employee growth and support.
Senior Service Desk AI Product Owner & Automation Lead in Manchester employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Desk AI Product Owner & Automation Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those working in AI and service desk roles. A friendly chat can open doors and give you insights that might just land you that dream job.
✨Tip Number 2
Show off your skills! If you've got experience with AI technologies or service desk environments, make sure to highlight specific projects or achievements in conversations. We want to see how you can enhance user experiences!
✨Tip Number 3
Prepare for interviews by diving deep into the company’s values and mission. Understanding their commitment to employee growth will help you align your answers and show them you're a perfect fit for their hybrid work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Service Desk AI Product Owner & Automation Lead in Manchester
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let us see your enthusiasm for AI technologies. Share any relevant projects or experiences that highlight your skills and passion for enhancing user experiences in a service desk environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific requirements of the Senior Service Desk AI Product Owner role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Highlight Your Technical Skills: Don’t forget to showcase your technical development skills! Mention any programming languages, tools, or methodologies you’ve used that are relevant to managing and enhancing AI products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Fitch Group
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI technologies relevant to service desks. Be ready to discuss specific tools and frameworks you've worked with, as well as how they can enhance user experiences.
✨Showcase Your User Engagement Skills
Prepare examples of how you've engaged users in previous roles. Think about how you’ve gathered feedback and used it to improve services. This will demonstrate your commitment to user satisfaction.
✨Data Analysis is Key
Be prepared to talk about your experience with data analysis. Bring examples of how you've used data to drive decisions or improve operational efficiency in a service desk environment.
✨Embrace the Hybrid Work Culture
Since this role offers a hybrid work environment, be ready to discuss how you manage your time and productivity in both remote and in-office settings. Highlight any past experiences that showcase your adaptability.
