At a Glance
- Tasks: Lead AI training and adoption initiatives to empower teams across the company.
- Company: Join Fitch Group, a global leader in financial information services.
- Benefits: Enjoy hybrid work, competitive pay, health benefits, and continuous learning opportunities.
- Other info: Be part of a diverse team committed to growth and community engagement.
- Why this job: Make a real impact by driving AI innovation in a supportive environment.
- Qualifications: 5+ years in tech enablement with strong communication skills and AI tool familiarity.
The predicted salary is between 70000 - 90000 £ per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our Manchester office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
AI Enablement and Governance is a highly visible, cross-functional team within Emerging Technology, driving the safe, responsible, and value-driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator-ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make an Impact:
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in-person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role-based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high-impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May be a Good Fit if:
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands-on familiarity with enterprise AI tools with ability to explain their value clearly to non-technical audiences.
What Would Make You Stand Out:
- Genuine passion for AI and emerging technology.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Ability to distil complex, ambiguous information into structured recommendations.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family-friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
AI Adoption and Training Specialist, Associate Director in Manchester employer: Fitch Group
Fitch Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within its London-based Media Strategy & Communications team. Employees benefit from a hybrid work environment, competitive compensation, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the financial services sector.
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