Hybrid Business Analyst & Project Manager - London

BRM - Revenue Enablement (Fitch Ratings) is currently seeking a Hybrid Business Analyst & Project Manager based out of our London office. BRM's global Revenue Enablement Team is tasked with ensuring that Fitch Rating's Business & Relationship Management team (BRM) has the right resources in place to work more effectively. The team seeks to improve BRM's ability to spend more time on revenue and value-generating activities and less time on admin-related tasks. The team focuses on improvements in BRM's processes, technology reporting, content, and training.

We're looking for a Hybrid Business Analyst & Project Manager to serve as a critical bridge between BRM teams and technical delivery groups. We're hiring 3 positions to support Corporate Finance, Financial Institutions, and Structured Finance verticals. In this role, you will become a Subject Matter Expert and combine business analysis expertise with project coordination capabilities to translate complex business needs into clear, actionable requirements that drive platform enhancements and operational improvements. You'll manage the end-to-end requirements lifecycle—from stakeholder discovery and documentation to project coordination and delivery—enabling BRM teams to focus on client engagement while ensuring technical teams receive well-defined, developer-ready specifications. By coordinating multiple concurrent projects, facilitating communication between business and technology teams, and maintaining documentation throughout the project lifecycle, you'll reduce administrative burden on BRM colleagues and accelerate the delivery of enhancements. Partnering closely with BRM teams, development groups, QA, infrastructure teams, and business stakeholders, you'll ensure that platform evolution aligns with market demands and business objectives.

What We Offer:

• Great Development Opportunity: Position yourself as a critical bridge between business and technology, combining analytical expertise with project coordination in a high-impact role.
• High Visibility: Work directly with BRM teams and technical delivery groups, influencing platform enhancements that drive revenue and competitive positioning.
• Amazing Team: Collaborate with commercial and technology stakeholders across multiple organizational levels in a supportive, fast-paced environment.
• Great Benefits: Fitch Group is committed to providing a competitive benefits package, reflecting our appreciation for the hard work and dedication of our employees.

We'll Count on You To:

• Requirements Gathering & Analysis: Build your core knowledge to be a Subject Matter Expert and partner with BRM teams to proactively identify business challenges, opportunities, and enhancement needs across assigned business verticals. Conduct stakeholder interviews, workshops, and discovery sessions to capture detailed business requirements. Translate business needs into clear, comprehensive, technically feasible requirements documentation including user stories, acceptance criteria, process flows, and wireframes. Validate requirements with stakeholders and technical teams to ensure alignment and feasibility.
• Project Coordination & Management: Manage multiple concurrent projects and change requests from initiation through delivery. Coordinate with development teams, QA, infrastructure, and other technical stakeholders. Track project progress, identify bottlenecks, escalate risks, and maintain project documentation, timelines, and status reports. Ensure deliverables meet business requirements and acceptance criteria.
• Stakeholder Management & Communication: Serve as the primary liaison between BRM teams and technology/support groups for assigned verticals. Reduce communication overhead and administrative burden on BRM colleagues. Build strong relationships across business and technology teams and facilitate change management activities. Provide regular updates to stakeholders on project status and upcoming enhancements.
• Continuous Improvement: Identify opportunities to streamline processes and improve platform functionality. Maintain knowledge of industry trends, best practices, and competitive platforms. Contribute to development of requirements templates, documentation standards, and best practices.

What You Need to Have:

• 1-3 years of experience as a Business Analyst, preferably in financial services or fintech environments.
• Proven track record of gathering requirements and delivering successful technology projects.
• Experience working with development teams in Agile/Scrum environments.
• Strong proficiency in requirements documentation tools (Confluence & JIRA).
• Familiarity with Jira, Confluence, Microsoft Project, and Microsoft Forms.
• Strong understanding of financial services business processes.
• Exceptional ability to translate complex concepts into clear, accessible language.
• Strong written and verbal communication skills with ability to communicate technical concepts to non-technical audiences and vice versa.
• Proven stakeholder management experience across multiple organizational levels.
• Collaborative mindset with ability to build trust and credibility quickly.

What Would Make You Stand Out:

• Experience developing or working with AI tools.
• Strong facilitation and workshop leadership abilities.
• That you are a Subject Matter Expert.
• Understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience creating process flows, wireframes, and technical specifications.
• Experience with data analysis and reporting.
• Track record of reducing time from requirements gathering to development completion.
• Demonstrated ability to drive alignment without direct authority.
• Empathy for understanding pressure points for both business and technical teams.

Why Fitch? At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Fitch Group is an equal opportunity employer and values diversity in the workplace.