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- Tasks: Lead the development of an AI Service Desk Assistant and enhance user experience.
- Company: Top financial information services provider with a focus on innovation.
- Benefits: Hybrid work model, collaborative culture, and opportunities for growth.
- Why this job: Shape the future of AI in service management and make a real difference.
- Qualifications: Strong knowledge of AI technology and IT Service Management experience.
- Other info: Join a dynamic team dedicated to continuous improvement and user satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial information services provider is seeking an AI Product Owner & Developer in London. In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis.
Ideal candidates will possess strong AI technology knowledge, familiarity with IT Service Management, and experience in user experience enhancements. This position offers a hybrid work model and a collaborative environment.
AI Service Desk Product Owner — Hybrid & Growth in London employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Service Desk Product Owner — Hybrid & Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in AI and IT Service Management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with AI technology and user experience enhancements. This will give you an edge and show potential employers what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to AI and IT Service Management. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace AI Service Desk Product Owner — Hybrid & Growth in London
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let your enthusiasm for AI shine through! We want to see how your knowledge and experience align with the role of AI Product Owner. Share specific examples of projects or technologies that excite you.
Highlight User Experience Focus: Since this role involves enhancing user experiences, make sure to emphasise any relevant experience you have in this area. We love candidates who can demonstrate their understanding of user feedback and how it drives product improvements.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We recommend tailoring your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Fitch Group
✨Know Your AI Stuff
Make sure you brush up on your AI technology knowledge before the interview. Be ready to discuss recent advancements in AI and how they can be applied to improve service desk operations. This will show that you're not just familiar with the tech, but that you're genuinely passionate about it.
✨Understand IT Service Management
Familiarise yourself with IT Service Management (ITSM) principles and practices. Be prepared to talk about how you’ve used these in past roles, especially in relation to enhancing user experience. This will demonstrate your ability to bridge the gap between AI and practical IT solutions.
✨User Feedback is Key
Since this role involves continuous improvements driven by user feedback, think of examples where you've successfully implemented changes based on user insights. Highlighting your analytical skills and how you’ve used data to inform decisions will set you apart from other candidates.
✨Collaborative Mindset
This position offers a collaborative environment, so be ready to discuss how you work with others. Share experiences where teamwork led to successful project outcomes, especially in hybrid settings. Showing that you thrive in a collaborative atmosphere will resonate well with the interviewers.
