At a Glance
- Tasks: Lead AI training and adoption initiatives, creating engaging content and resources for all employees.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive environment that values your voice and contributions.
- Why this job: Make a real impact by driving AI adoption and empowering colleagues across the organisation.
- Qualifications: 5+ years in tech enablement or training, with strong communication skills and AI tool familiarity.
The predicted salary is between 80000 - 100000 € per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make an Impact:
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May be a Good Fit if:
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development, with hands‑on experience designing role‑based training programs.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands‑on familiarity with enterprise AI tools with ability to explain their value clearly to non‑technical audiences.
What Would Make You Stand Out:
- Genuine passion for AI and emerging technology, and the ability to inspire that same enthusiasm in others.
- Experience curating internal and external speakers, with judgment about which speakers will land with which audiences.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.
AI Adoption and Training Specialist, Associate Director (London) employer: Fitch Group
Fitch Group is an exceptional employer, offering a dynamic and innovative work environment in the heart of London. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as a culture that values inclusivity and collaboration, Fitch empowers its employees to thrive while making a meaningful impact in the financial services sector. The hybrid work model, comprehensive health benefits, and supportive family policies further enhance the overall employee experience, making Fitch a top choice for those seeking a rewarding career in technology and data.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director (London)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of hearing about job openings before they’re even advertised.
✨Show Off Your Skills
Don’t just tell them what you can do; show them! Create a portfolio or a personal project that highlights your expertise in AI adoption and training. This will give you an edge and make you memorable during interviews.
✨Ace the Interview
Prepare for common interview questions but also think outside the box. Be ready to discuss how you’d handle specific scenarios related to AI training and adoption. Use examples from your past experiences to illustrate your points.
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website! It shows your enthusiasm and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director (London)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Adoption and Training Specialist role. Highlight your relevant experience in technology enablement and training, and don’t forget to mention any hands-on work with AI tools!
Show Your Passion for AI:We want to see your enthusiasm for AI and emerging technologies! Share examples of how you've inspired others or led initiatives in this area. It’s all about showing us that you’re not just qualified, but genuinely excited about the field.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless necessary. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fitch Group
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value in simple terms, as you'll need to communicate effectively with both technical and non-technical audiences.
✨Tailor Your Communication
Adapt your communication style based on who you're speaking to. Whether it's junior colleagues or executive leadership, being able to shift your tone and detail level will showcase your strong communication skills.
✨Showcase Your Passion for AI
Demonstrate your genuine enthusiasm for AI and emerging technologies. Share examples of how you've inspired others through workshops or campaigns, as this role is all about driving excitement and adoption across the company.
✨Prepare for Change Management Discussions
Be ready to discuss your experience with change management and how you've successfully rolled out new tools in the past. Highlight any specific metrics you've tracked to measure adoption and impact, as this will be crucial for the role.
