At a Glance
- Tasks: Enhance HR tech efficiency using AI and automation while supporting daily operations.
- Company: Fitch Group, an inclusive employer committed to diversity and innovation.
- Benefits: Hybrid work model, learning culture, and opportunities for professional growth.
- Other info: Join a collaborative team focused on continuous improvement and innovation.
- Why this job: Make a real impact on HR processes and user experience in a dynamic environment.
- Qualifications: Experience in HR technology or business analysis with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Human Resources is currently seeking a temporary HR Product Analyst based out of our Manchester office. The HR Product Analyst will primarily seek and deliver efficiencies within our HR Technology stack and related processes with a focus on enhancing the user experience using AI, automation and system functionality.
The role will also support day-to-day operational activity and wider project initiatives, helping to ensure requirements and metrics are clearly defined, testing is effectively coordinated, documentation is maintained, and opportunities for process improvement are identified. This is not a deeply technical role; instead, it is suited to someone with a broad understanding of HR systems, HR processes and data who can help bridge the gap between HR stakeholders and technology delivery teams.
Key Responsibilities:- HR Technology and Process Efficiencies: Identify and implement opportunities to improve efficiency across the HR applications and related processes, leveraging AI, automation, and system capabilities to streamline operations and reduce manual effort. Enhance the HR technology user experience by optimizing system functionality and supporting process improvements.
- Business Analysis and Requirements Definition: Partner with HR stakeholders to understand business needs, current challenges, and operational pain points. Gather, document and translate business requirements into clear, structured inputs for HR technology and delivery teams.
- HR Technology Operations and Support: Provide support for end-user data and process queries across HR systems and processes. Work with HR users and stakeholders to clarify issues, resolve queries, and provide timely updates on progress.
- Documentation, Communication, and Training: Update and improve support documentation, process guides, and knowledge materials. Support the training and guidance of end users to improve adoption and reduce repeat issues.
- Continuous Improvement, Metrics, and Insight: Identify opportunities, with a focus on AI and automation, to improve efficiency, simplify processes, and enhance the end-user experience across HR technology. Pull together and maintain metrics to support HR technology operations and projects, including volumes, trends, recurring issues, and areas for improvement.
- Essential Experience in an HR technology, HR systems support, business analyst, or HR operations role.
- Good working knowledge of SuccessFactors, particularly Employee Central, with exposure to relevant modules such as Time Off and Recruiting/RCM.
- Familiarity with other HR systems, including UKG, and a broader understanding of how HR systems support core HR processes.
- Experience gathering, documenting, and refining business requirements.
- Experience supporting testing activities, including user acceptance testing or release testing.
- Ability to manage multiple tasks and priorities in a busy support and project environment.
- Strong written and verbal communication skills, including the ability to produce clear documentation and stakeholder communications.
- Experience working with ticketing or case management tools such as Jira.
- Strong analytical and organisational skills, with the ability to produce meaningful metrics and reporting.
- Experience supporting basic HR system configuration or change requests.
- Exposure to AI, automation, or digital process improvement initiatives.
- Experience creating training materials or delivering user support/training.
- Experience working in a fast-paced, global, or matrixed environment.
- Continuous Improvement – looks for opportunities to improve processes, documentation, and user experience.
- Collaboration – works effectively across HR and technology teams to achieve shared outcomes.
Why Choose Fitch? Hybrid Work Environment: 3 days a week in office required. A Culture of Learning.
HR Product Analyst (6-Month FTC) - Manchester employer: Fitch Group
Fitch Group is an exceptional employer that champions inclusivity and diversity, making it a welcoming workplace for all, including members of the LGBTQ+ community. With a strong focus on employee growth, Fitch offers a culture of learning and development, alongside a hybrid work environment that promotes work-life balance. The Manchester office provides unique opportunities to engage with cutting-edge HR technology, enhancing user experiences through AI and automation while fostering collaboration across teams.
StudySmarter Expert Advice🤫
We think this is how you could land HR Product Analyst (6-Month FTC) - Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fitch Group on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common HR tech questions. We should also think about how our experience with systems like SuccessFactors can shine through in our answers.
✨Tip Number 3
Show off our analytical skills! Be ready to discuss how we've used metrics to improve processes in past roles. This will demonstrate our ability to enhance user experience, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at Fitch.
We think you need these skills to ace HR Product Analyst (6-Month FTC) - Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Product Analyst role. Highlight your experience with HR technology and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use bullet points where necessary and avoid jargon. We love a well-structured application that’s easy to read!
Highlight Your Analytical Skills:Don’t forget to showcase your analytical abilities! Mention any experience you have with metrics, reporting, or process improvements. We’re keen to see how you can contribute to enhancing our HR technology stack.
Apply Through Our Website:Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Fitch Group
✨Know Your HR Tech
Make sure you brush up on your knowledge of HR technology, especially SuccessFactors and UKG. Be ready to discuss how you've used these systems in the past and how they can be improved. This will show that you understand the tools you'll be working with.
✨Understand the Role
Familiarise yourself with the key responsibilities of the HR Product Analyst role. Think about how your previous experiences align with tasks like gathering business requirements and supporting testing activities. Prepare examples that demonstrate your ability to bridge the gap between HR and technology.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think about specific situations where you've identified inefficiencies and how you addressed them. This will highlight your analytical skills and your proactive approach to continuous improvement.
✨Showcase Your Communication Skills
Since this role involves a lot of collaboration, be prepared to demonstrate your strong written and verbal communication skills. Bring examples of documentation you've created or training sessions you've led. This will help illustrate your ability to communicate effectively with both HR stakeholders and tech teams.
