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For Companies At a Glance
- Tasks: Oversee and support delivery of innovative learning solutions for clients and learners.
- Company: Fitch Learning, a leader in financial services training with a collaborative culture.
- Benefits: Hybrid work, competitive salary, health benefits, and continuous learning opportunities.
- Why this job: Make a real impact in the learning industry while developing your skills.
- Qualifications: Experience in Learning and Development, strong organisational and communication skills.
- Other info: Inclusive environment with opportunities for career growth and community involvement.
The predicted salary is between 29000 - 35000 £ per year.
Overview
Fitch Learning is a leader in financial services training delivering learning solutions for apprentices, graduates, and those with 10+ years’ experience. Our offerings include expert faculty, e-learning, coaching, and blended assessments to improve individual and collective business performance. Fitch Learning is a Fitch Solutions company.
We are seeking a Learning Solutions Specialist (corporate title: Senior Associate), based in our Manchester office.
About the Team: The Learning Solutions Manager leads the Client and Learner Services team in delivering sophisticated client learning programs and solutions worldwide. The purpose of this role is to oversee and support the delivery of learning solutions that combine complex instructor-led programs with e-learning. The role works directly with clients and learners to ensure an excellent experience within agreed timelines, while managing internal processes, financial controls, and quality standards.
What You’ll Do
- Partner with client L&D teams to understand learning outcomes and requirements; define success metrics and demonstrate achievement against them
- Collaborate with product, digital learning, and content teams to ensure platforms and content align with desired outcomes and deliver an excellent learner experience
- Create comprehensive project plans and schedules for all elements of solution delivery; share with internal and external stakeholders and proactively monitor risks and issues, escalating as needed
- Manage end-to-end delivery of learning solutions, including work requests, logistics, learner onboarding, platform access, assessments, feedback, reporting, and invoicing
- Handle high volumes of queries from clients, learners, and internal stakeholders, ensuring timely, accurate responses
Candidate Profile
- Proven experience managing clients and stakeholders in Learning and Development environments
- Experience designing learning programs and solutions
- Strong organizational skills with a track record of managing multiple projects simultaneously
- A proactive mindset—quick to act, thinking ahead, and mitigating risks before they occur
- Strong influencing skills, with the ability to build relationships with internal teams, clients, and learners
- Experience working in a fast-paced, service-led environment
- Exceptional attention to detail, plus strong time management and prioritization skills
- Excellent verbal and written communication skills
What Would Make You Stand Out
- Strong grasp of learning outcomes and learning management systems, including setting success measures and optimizing learner journeys
- Prior experience in the learning industry with knowledge of the local market, competitive landscape, and relevant macroeconomic factors
Why Choose Fitch
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Compensation
Expected base pay range for the role will be £35,000–£40,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit our websites: www.fitchratings.com www.fitchsolutions.com www.fitchlearning.com
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Fitch Learning | Learning Solutions Specialist - Manchester, UK employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitch Learning | Learning Solutions Specialist - Manchester, UK
✨Tip Number 1
Get to know the company inside out! Research Fitch Learning's offerings and values so you can tailor your conversations. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to learning solutions and client management. Use the STAR method to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Fitch Learning | Learning Solutions Specialist - Manchester, UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning Solutions Specialist role. Highlight your experience in managing clients and stakeholders in Learning and Development environments, as this will show us you understand what we're looking for.
Showcase Your Organisational Skills: We love a candidate who can juggle multiple projects! In your application, give examples of how you've managed various tasks simultaneously, especially in fast-paced environments. This will demonstrate your strong organisational skills.
Communicate Clearly: Since excellent verbal and written communication skills are key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon to ensure we get a good sense of your communication style.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're proactive and keen to join our team!
How to prepare for a job interview at Fitch Group
✨Know Your Learning Outcomes
Before the interview, make sure you understand the key learning outcomes that Fitch Learning focuses on. Be ready to discuss how you can partner with client L&D teams to define success metrics and demonstrate achievement against them.
✨Showcase Your Project Management Skills
Prepare examples of your experience managing multiple projects simultaneously. Highlight your organisational skills by discussing how you've created comprehensive project plans and schedules in previous roles, ensuring timely delivery of learning solutions.
✨Demonstrate Your Proactive Mindset
Fitch Learning values a proactive approach. Think of instances where you anticipated risks and took action before they became issues. Share these examples to show that you can think ahead and mitigate challenges effectively.
✨Communicate Clearly and Effectively
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you've handled high volumes of queries from clients and learners, ensuring timely and accurate responses.
