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For Companies At a Glance
- Tasks: Manage client relationships and develop tailored learning solutions for financial services.
- Company: Join Fitch Learning, a leader in financial education and training.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and professional development opportunities.
- Why this job: Make a real impact in the finance industry while growing your career.
- Qualifications: Experience in sales and relationship management within financial services is essential.
- Other info: Collaborative culture with a focus on diversity and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Fitch Learning is a Fitch Solutions company. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You\\\’ll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you\\\’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
Fitch Learning is seeking a Client Relationship Manager based in our London office. We are looking for candidates with proven experience managing client relationships in the Middle East. The corporate title for this role is Associate Director.
Role Details
About the Team: The purpose of this role is to manage an existing, defined portfolio of strategic client accounts in Saudi Arabia and Bahrain, and grow these through developing strong relationships with client contacts across the organization. You will work with your clients to understand their needs and, working with our subject-matter-experts, to design solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will seek out new business opportunities with new logo clients in Saudi Arabia and Bahrain. This role requires travel to Saudi Arabia every 6 weeks.
You\\\’ll Make an Impact
- Manage your portfolio of clients through strategic analysis, relationship building and gaining internal referrals
- Understand the markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
- Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
- Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
- Produce regular revenue forecasts that are built from your pipeline. You will be required to justify and explain these clearly
- Hand projects over to the relevant operational team to deliver and manage, once the projects have been commercially secured and contracts negotiated, whilst retaining escalation and commercial oversight of the project
You May Be a Good Fit If
- You have a strong background in sales and relationship management within a solution sales environment
- You have experience working in, or selling to, Financial Services and/or selling learning solutions
- You have a history of working towards and achieving revenue targets
- You can understand client strategy and build effective business and action plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out
- Previous experience in the Middle East or knowledge of the region
- Proven track record in retaining and building a portfolio of business
Why Choose Fitch
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit our websites: www.fitchratings.com www.fitchsolutions.com www.fitchlearning.com
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Fitch Learning | Client Relationship Manager (Middle East Coverage) - London, UK employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitch Learning | Client Relationship Manager (Middle East Coverage) - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the finance industry, especially those who have ties to the Middle East. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Research is key! Dive deep into Fitch Learning and understand their training solutions. Knowing their offerings inside out will not only impress during interviews but also help you tailor your approach when discussing how you can add value to their clients.
✨Tip Number 3
Practice your pitch! Whether it’s for an interview or a networking event, being able to clearly articulate your experience and how it aligns with the role of Client Relationship Manager is crucial. Keep it concise, engaging, and focused on how you can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fitch Learning team. So, get that application in and let’s make it happen!
We think you need these skills to ace Fitch Learning | Client Relationship Manager (Middle East Coverage) - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in managing client relationships, especially in the Middle East, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Fitch Learning. Use it to express your passion for financial services training and how your background in sales and relationship management can contribute to our team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to convey ideas clearly. Use concise language and a professional tone, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team at Fitch Learning. Plus, it’s super easy!
How to prepare for a job interview at Fitch Group
✨Know Your Clients
Before the interview, research Fitch Learning's existing clients in the Middle East, especially in Saudi Arabia and Bahrain. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and provide tailored solutions.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in sales and relationship management. Be ready to share specific examples of how you've achieved revenue targets and converted opportunities into booked business, as this role heavily relies on sales excellence.
✨Understand the Market
Familiarise yourself with the financial services landscape in the Middle East. Being able to speak knowledgeably about market trends and client strategies will show that you’re not just a salesperson but a strategic partner who understands their environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and consultative selling approach. Think of situations where you successfully managed client expectations or turned a challenging situation into a positive outcome, as these will highlight your ability to navigate complex client relationships.
