Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive client relationships and develop innovative credit training solutions across Europe.
- Company: Join Fitch Learning, a leader in financial services training and education.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Why this job: Make a real impact in financial education while collaborating with industry experts.
- Qualifications: Proven sales experience in financial services and strong communication skills.
- Other info: Be part of a diverse team that values every voice and perspective.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You’ll collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
Fitch Learning is seeking a Client Relationship Director based in our London office. We are looking for candidates with proven experience selling to clients across Europe and managing complex client relationships. The corporate title for this role is Director.
About the Team
The purpose of this role is to discover, develop and win new credit‑based programs with both new and existing clients. Working with the client relationship management team and, independently, to identify opportunities to sell our credit solutions across our entire client portfolio. You will work with clients to understand their needs and, with our subject‑matter experts, design credit‑focused solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make an Impact
- Strategic account planning, relationship development, and internal referrals, working closely with the client relationship management team
- Understand the credit landscape, market dynamics, and operating environments across European financial services to shape value‑adding learning and development solutions
- Drive full‑cycle sales excellence: qualify opportunities, shape solutions, develop compelling proposals, and deliver persuasive pitches and negotiations
- Maintain accurate pipeline, activities, and account plans in Salesforce; manage data rigorously
- Produce clear, defensible revenue forecasts built from pipeline analysis
- Transition won projects to delivery teams while retaining commercial oversight and escalation point responsibilities
You May Be a Good Fit if
- You have a strong background in solution‑based sales
- You have experience in credit or corporate banking relationship management
- You have experience selling to Financial Services and/or selling learning solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out
- Demonstrated sales success in credit related products to financial services
- Business level French or German
- Ability to operate across multiple countries, navigate cross‑cultural stakeholders, and manage a complex purchasing landscape
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives differentiates us. Our global network of colleagues comes together to accomplish more than we ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
Fitch Learning | Client Relationship Director (Credit) - London, UK employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitch Learning | Client Relationship Director (Credit) - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services sector. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Client Relationship Director role.
✨Tip Number 2
Do your homework on Fitch Learning! Understand their offerings and how they fit into the credit landscape. When you know your stuff, you can tailor your conversations to show how you can add value to their team.
✨Tip Number 3
Practice your pitch! Whether it’s a formal interview or a casual chat, being able to clearly articulate your experience and how it aligns with Fitch Learning's goals is key. Make sure you can showcase your solution-based sales skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fitch Learning family. Don’t miss out!
We think you need these skills to ace Fitch Learning | Client Relationship Director (Credit) - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Director role. Highlight your experience in solution-based sales and managing complex client relationships, especially in financial services. We want to see how your background aligns with what we do at Fitch Learning!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about financial education and how you can contribute to our mission. Be sure to mention any relevant experience in credit or corporate banking that makes you a great fit for the role.
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just responsibilities. Use numbers and specific examples to demonstrate how you've met or exceeded revenue targets in previous roles. We love seeing quantifiable success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining the Fitch Learning team!
How to prepare for a job interview at Fitch Group
✨Know Your Stuff
Before the interview, dive deep into Fitch Learning's offerings and the credit landscape. Understand their training solutions and how they cater to different client needs. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in what they do.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements, especially in solution-based sales within financial services. Be ready to discuss how you've met or exceeded revenue targets and how you can translate client strategies into actionable plans. This will highlight your fit for the Client Relationship Director role.
✨Engage with Questions
During the interview, ask insightful questions about their current challenges in the credit market and how they envision the future of their training solutions. This not only shows your interest but also positions you as a strategic thinker who can contribute to their goals.
✨Demonstrate Cultural Awareness
Since the role involves working across Europe, be prepared to discuss your experience navigating cross-cultural environments. Highlight any language skills, like French or German, and share examples of how you've successfully managed complex relationships in diverse settings.