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- Tasks: Manage client relationships and develop tailored learning solutions in finance.
- Company: Join Fitch Learning, a leader in financial services training with a global impact.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and generous parental leave policies.
- Why this job: Be part of an innovative team dedicated to empowering professionals in the finance industry.
- Qualifications: Strong sales background in financial services education and excellent communication skills required.
- Other info: Fluency in German, French, or Spanish is a plus.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Fitch Learning is currently seeking a Client Relationship Manager based out of our London office.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years\’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You\’ll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you\’ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
How You\’ll Make An Impact:
- Manage your portfolio of clients through strategic analysis, relationship building and gaining internal referrals.
- Understand the markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients.
- Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively.
- Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments.
- Produce regular revenue forecasts that are built from your pipeline. You will be required to justify and explain these clearly.
- Hand projects over to the relevant operational team to deliver and manage, once the projects have been commercially secured and contracts negotiated, whilst retaining escalation and commercial oversight of the project.
You May be a Good Fit If:
- It is essential that you have a strong background in sales/relationship management, ideally within the financial services education sector.
- A proven track record in developing new business with major Financial Institutions.
- Demonstrate a history of working to, and achieving revenue targets.
- Ability to understand client strategy to build a business and action plan.
- It is essential that you have excellent communication skills and a consultative selling approach.
What Would Make You Stand Out:
- Fluency in German, French or Spanish.
- Proven track record in building retaining and building a portfolio of business.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.
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Client Relationship Manager employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Familiarise yourself with the financial services education sector. Understanding the specific needs and challenges faced by clients in this industry will help you tailor your approach and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the financial services and education sectors. Attend industry events or webinars to connect with potential colleagues and clients, which can provide valuable insights and possibly lead to referrals.
✨Tip Number 3
Brush up on your consultative selling skills. Since the role requires a consultative approach, practice how to ask insightful questions that uncover client needs and position solutions effectively.
✨Tip Number 4
Showcase your ability to manage client relationships through examples of past successes. Be prepared to discuss specific instances where you've built and maintained strong client connections, as this will highlight your suitability for the role.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Relationship Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and relationship management, particularly within the financial services education sector. Use specific examples that demonstrate your ability to meet revenue targets and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for financial education and your consultative selling approach. Mention any fluency in additional languages like German, French, or Spanish, as this could set you apart from other candidates.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that illustrate your success in developing new business and managing client portfolios. This will help demonstrate your capability to contribute to Fitch Learning's goals.
How to prepare for a job interview at Fitch Group
✨Research the Company
Before your interview, take some time to understand Fitch Learning's mission, values, and offerings. Familiarise yourself with their training solutions and how they impact the financial services sector. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales and relationship management experiences in detail. Highlight specific examples where you've successfully developed new business or met revenue targets, especially within the financial services education sector. Use metrics to quantify your achievements.
✨Demonstrate Consultative Selling Skills
Since the role requires a consultative selling approach, practice articulating how you would engage with clients to understand their needs. Prepare to discuss how you would design tailored learning solutions that add value to their business, showcasing your ability to build strong relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Think of examples where you've navigated challenges or turned opportunities into booked business. This will show your strategic thinking and adaptability in a client-focused environment.
