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- Tasks: Lead the development of an AI Service Desk Assistant and enhance user experience.
- Company: Top financial information services provider with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of AI in service management and make a real difference.
- Qualifications: Strong knowledge of AI technology and experience in IT Service Management.
- Other info: Collaborative environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial information services provider is seeking an AI Product Owner & Developer in London. In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis.
Ideal candidates will possess:
- Strong AI technology knowledge
- Familiarity with IT Service Management
- Experience in user experience enhancements
This position offers a hybrid work model and a collaborative environment.
AI Service Desk Product Owner — Hybrid & Growth employer: Fitch Group
Contact Detail:
Fitch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Service Desk Product Owner — Hybrid & Growth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with AI and IT Service Management. A friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Show off your skills! If you’ve worked on any AI projects or user experience enhancements, make sure to discuss them in interviews. Real examples can really set you apart from the crowd.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest developments in AI technology and IT Service Management. Being knowledgeable about current trends shows your passion and commitment to the field.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It’s a great way to show your enthusiasm for the role and the company.
We think you need these skills to ace AI Service Desk Product Owner — Hybrid & Growth
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let your enthusiasm for AI shine through! We want to see how your knowledge and experience align with the role of AI Product Owner. Share specific examples of projects or technologies that excite you.
Highlight User Experience Focus: Since this role involves enhancing user experiences, make sure to emphasise any relevant experience you have in this area. We love candidates who can demonstrate their understanding of user feedback and how it drives product improvements.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates show they’ve done their homework about us and the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fitch Group
✨Know Your AI Stuff
Make sure you brush up on your AI technology knowledge before the interview. Be ready to discuss recent advancements in AI and how they can be applied to service desk solutions. This will show that you're not just familiar with the tech, but that you're genuinely passionate about it.
✨Understand IT Service Management
Familiarise yourself with IT Service Management (ITSM) principles and practices. Be prepared to talk about how you’ve used these in past roles or how you would apply them to improve the Service Desk AI Assistant. This will demonstrate your ability to integrate AI into existing frameworks effectively.
✨User Experience is Key
Since this role focuses on user experience enhancements, think of specific examples where you've improved user experience in previous projects. Be ready to share your thought process and the impact of those changes. This will highlight your understanding of user needs and your proactive approach.
✨Embrace Feedback and Data Analysis
Show that you value user feedback and data analysis by discussing how you’ve used these tools in your work. Prepare to explain how you would gather and implement feedback for continuous improvement of the AI Assistant. This will illustrate your commitment to creating a product that truly meets user needs.
