At a Glance
- Tasks: Lead AI training and adoption initiatives to empower colleagues across the company.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive environment that values your voice.
- Why this job: Make a real impact by driving AI adoption and enhancing business value.
- Qualifications: 5+ years in tech enablement or training, with strong communication skills.
The predicted salary is between 70000 - 90000 € per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make an Impact:
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May be a Good Fit if:
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands‑on familiarity with enterprise AI tools.
- Experience defining and reporting on adoption or program metrics.
What Would Make You Stand Out:
- Genuine passion for AI and emerging technology.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Background in financial services or a similarly regulated industry.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.
AI Adoption and Training Specialist, Associate Director (London) employer: Fitch Group
Fitch Group is an exceptional employer, offering a dynamic and innovative work environment in the heart of London. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as a culture that values inclusivity and collaboration, Fitch empowers its employees to thrive while making a meaningful impact in the financial services sector. The hybrid work model, comprehensive health benefits, and supportive family policies further enhance the overall employee experience, making Fitch a top choice for those seeking a rewarding career in technology and finance.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Fitch Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with AI tools and training programs. When you get the chance to meet with hiring managers, let your passion for AI shine through and demonstrate how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your thoughts clearly and confidently, especially when discussing complex topics like AI adoption and change management. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Fitch Group. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director (London)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Adoption and Training Specialist role. Highlight your relevant experience in technology enablement and training, and don’t forget to showcase your passion for AI!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your adaptable communication style in your application. Use clear, engaging language that reflects how you’d present to different audiences at Fitch.
Highlight Your Experience with AI Tools:Mention any hands-on experience you have with enterprise AI tools like Anthropic Claude or Microsoft Copilot. Explain how you've used these tools to drive value in previous roles, as this will resonate well with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fitch!
How to prepare for a job interview at Fitch Group
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value clearly to non-technical audiences, as this will showcase your hands-on familiarity and ability to communicate effectively.
✨Tailor Your Communication Style
Practice adapting your communication style based on your audience. Whether you're speaking to junior colleagues or executive leadership, being able to shift your tone and level of detail will demonstrate your strong communication skills.
✨Showcase Your Passion for AI
Bring your genuine enthusiasm for AI and emerging technology to the interview. Share examples of how you've inspired others through workshops, campaigns, or storytelling, as this will resonate well with the hiring team.
✨Prepare for Change Management Questions
Expect questions about your experience in change management and training program design. Have specific examples ready that highlight your ability to deliver tailored AI adoption programs and measure their success, as this is crucial for the role.
