At a Glance
- Tasks: Lead AI training and adoption initiatives to empower colleagues across the organisation.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive environment that values your voice.
- Why this job: Make a real impact by driving AI adoption and enhancing business value.
- Qualifications: 5+ years in tech enablement or training, with strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
AI Enablement and Governance is a highly visible, cross-functional team within Emerging Technology, driving the safe, responsible, and value-driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator-ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make an Impact:
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in-person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role-based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high-impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May be a Good Fit if:
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands-on familiarity with enterprise AI tools with ability to explain their value clearly to non-technical audiences.
What Would Make You Stand Out:
- Genuine passion for AI and emerging technology.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Background in financial services or a similarly regulated industry.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family-friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
AI Adoption and Training Specialist, Associate Director employer: Fitch Group
Fitch Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within its London-based Media Strategy & Communications team. Employees benefit from a hybrid work environment, competitive compensation, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fitch Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fitch Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fitch Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fitch Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fitch Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fitch Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fitch Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
