At a Glance
- Tasks: Lead AI training and adoption initiatives to empower colleagues across Fitch.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive workplace that values your voice.
- Why this job: Make a real impact by driving AI adoption in a dynamic tech environment.
- Qualifications: 5+ years in tech enablement and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our Manchester office. As a leading global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
About The Team
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make An Impact
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May Be a Good Fit If
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands-on familiarity with enterprise AI tools with ability to explain their value clearly to non‑technical audiences.
- Experience defining and reporting on adoption or program metrics.
What Would Make You Stand Out
- Genuine passion for AI and emerging technology, and the ability to inspire that same enthusiasm in others.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Ability to distil complex, ambiguous information into structured recommendations.
- Background in financial services or a similarly regulated industry.
Why Choose Fitch
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
AI Adoption and Training Specialist, Associate Director (Manchester) employer: Fitch Group, Inc.
Fitch Group is an exceptional employer, offering a dynamic work environment in Manchester that fosters innovation and collaboration. With a strong commitment to employee growth through dedicated training and mentorship programs, Fitch ensures that every team member can thrive while contributing to meaningful projects in the financial services sector. The company's inclusive culture, hybrid work model, and comprehensive benefits package, including health and wellbeing support, make it a standout choice for professionals seeking a rewarding career in technology and finance.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director (Manchester)
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into Fitch's AI initiatives. Familiarise yourself with their tools and how they impact the business. Show that you’re not just interested in the role, but also in how you can contribute to their mission.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven change or enabled technology adoption in previous roles. This will help you connect your experience to what Fitch is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fitch team!
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director (Manchester)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Adoption and Training Specialist role. Highlight your relevant experience in technology enablement and training, and don’t forget to mention any hands-on experience with AI tools!
Show Your Passion for AI:We love candidates who are genuinely excited about AI and emerging technologies. Share examples of how you've engaged others in this field, whether through workshops, campaigns, or even just sharing cool insights with colleagues.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. Remember, we want to see your communication skills shine through, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value clearly to non-technical audiences, as this will showcase your hands-on familiarity and ability to communicate effectively.
✨Tailor Your Communication Style
Practice adapting your communication style based on your audience. Whether you're speaking to junior colleagues or executive leadership, being able to shift your tone and level of detail will demonstrate your strong communication skills.
✨Showcase Your Passion for AI
Bring your genuine enthusiasm for AI and emerging technology to the interview. Share examples of how you've inspired others through workshops, campaigns, or storytelling, as this aligns perfectly with Fitch's culture of innovation.
✨Prepare for Change Management Questions
Expect questions about your experience in change management and training program design. Have specific examples ready that highlight your ability to deliver tailored AI adoption programs and measure their success, as this is crucial for the role.
