Senior Product Owner, Service Desk AI & Automation in London
Senior Product Owner, Service Desk AI & Automation

Senior Product Owner, Service Desk AI & Automation in London

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and develop the Service Desk AI Assistant while improving efficiency through automation.
  • Company: Leading global financial services provider with a focus on innovation.
  • Benefits: Hybrid work environment, health and well-being programs, and professional growth opportunities.
  • Why this job: Join a dynamic team to shape the future of AI in financial services.
  • Qualifications: Strong background in AI technologies and experience in multidisciplinary collaboration.
  • Other info: Exciting role with potential for significant career advancement.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.

The role offers a hybrid work environment and opportunities for professional growth with various health and well-being programs.

Ideal candidates will have a strong background in AI technologies and experience collaborating across multidisciplinary teams.

Senior Product Owner, Service Desk AI & Automation in London employer: Fitch Group, Inc.

As a leading global financial services provider, we pride ourselves on fostering a dynamic and inclusive work culture in London that prioritises employee well-being and professional development. Our hybrid work environment allows for flexibility, while our commitment to health and well-being programmes ensures that our team members thrive both personally and professionally. Join us to be part of a forward-thinking organisation where your expertise in AI technologies will drive innovation and efficiency in our Service Desk operations.
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Contact Detail:

Fitch Group, Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Product Owner, Service Desk AI & Automation in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work in AI and automation. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with AI technologies and automation. This will help you stand out during interviews and showcase your expertise.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've collaborated with multidisciplinary teams and improved efficiency in past roles.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Senior Product Owner, Service Desk AI & Automation in London

AI Technologies
User Feedback Gathering
Automation
Efficiency Improvement
Collaboration
Multidisciplinary Teamwork
Product Management
Service Desk Operations

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with AI technologies and product ownership. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Service Desk AI & Automation and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.

Showcase Collaboration Skills: Since this role involves working with multidisciplinary teams, make sure to highlight your collaboration skills in your application. Share examples of how you've successfully worked with others to achieve common goals – we value teamwork!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own channels!

How to prepare for a job interview at Fitch Group, Inc.

✨Know Your AI Stuff

Make sure you brush up on the latest trends and technologies in AI, especially those relevant to service desks. Be ready to discuss how you've used AI in past projects and how it can enhance efficiency in this role.

✨Showcase Your Collaboration Skills

Since the role involves working with multidisciplinary teams, prepare examples of how you've successfully collaborated with different departments. Highlight your communication skills and how you’ve navigated challenges in team settings.

✨User Feedback is Key

Be prepared to talk about how you gather and implement user feedback. Think of specific instances where user insights led to improvements in a product or service, and how that aligns with the goals of the Service Desk AI Assistant.

✨Embrace the Hybrid Work Model

Familiarise yourself with the hybrid work environment and be ready to discuss how you manage your time and productivity in such settings. Share any experiences you have with remote collaboration tools and maintaining team cohesion.

Senior Product Owner, Service Desk AI & Automation in London
Fitch Group, Inc.
Location: London

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