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- Tasks: Manage government-funded apprenticeship programmes and ensure an outstanding learner experience.
- Company: Fitch Learning, a leader in financial services training with a collaborative culture.
- Benefits: Hybrid work, comprehensive healthcare, tuition reimbursement, and generous parental leave.
- Why this job: Make a real impact in education while developing your career in a supportive environment.
- Qualifications: 3+ years in management, ideally in apprenticeships or education, with strong client service skills.
- Other info: Join a diverse team dedicated to learning, growth, and community engagement.
The predicted salary is between 800 - 1400 ÂŁ per month.
Fitch Learning is a leader in financial services training, offering expert faculty, e‑learning, coaching and blended assessments for apprentices, graduates and experienced professionals in the financial industry.
We are hiring a Programme Manager – Apprenticeships (Senior Associate) based in our London office. The role involves managing government‑funded apprenticeship programs, ensuring compliance and outstanding learner experience while delivering high‑quality outcomes for our clients.
About the Team
You will join the Apprenticeships team, responsible for delivering high‑quality, government‑funded apprenticeship programs for clients and learners, while ensuring strong outcomes, compliance and an excellent learner experience.
How You’ll Make an Impact
- Line‑manage allocated Skills Coaches, including target setting, monthly performance reviews (Standards of Performance), KPI monitoring and development planning.
- Own the end‑to‑end learner journey, ensuring smooth onboarding/offboarding and monitoring progress at least monthly to keep apprentices on track to achieve targets.
- Act as the primary client point of contact, ensuring requirements are met, identifying pipeline demand and supporting onboarding of new client cohorts.
- Support programme delivery operations, including scheduling workshops, visits and delivery sessions to ensure appropriate coverage and continuity.
- Drive quality and performance through analysis of management information, providing monthly updates to the Apprenticeship Director and supporting audits/visits as required.
You May Be a Good Fit If
- 3+ years of recent experience in a management role, ideally within the Apprenticeships or Education sector.
- Experience delivering government‑funded training provision and working in a target‑driven environment with a proven track record of achieving KPIs.
- Experience working with large employers, with strong stakeholder management and client service skills.
- Highly organized and data‑literate, with strong IT skills (including spreadsheets and data management/analysis) and excellent written/verbal communication.
What Would Make You Stand Out
- A Level 3+ management qualification.
- Understanding of Ofsted inspections and knowledge of government‑funded audits/compliance requirements.
- A teaching or assessor qualification.
- Ability to create inspiring and engaging learning content and promote best‑practice sharing across contracts.
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote.
- A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that support physical, mental, financial, social and occupational wellbeing.
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan.
- Inclusive Work Environment: Employee Resource Groups that unite and empower colleagues worldwide.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and community volunteer opportunities.
At Fitch Group, the combined power of our global perspectives differentiates us. Our diverse culture encourages a free exchange of ideas, ensuring your voice will be heard and your work will have an impact.
Fitch Learning Programme Manager - Apprenticeships - London, UK employer: Fitch Group, Inc.
Contact Detail:
Fitch Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitch Learning Programme Manager - Apprenticeships - London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Fitch Learning. Attend events, webinars, or even local meet-ups to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Fitch Learning and their apprenticeship programmes. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills! Bring examples of your past achievements in managing apprenticeship programmes or similar roles. Use data to back up your success stories, as this aligns perfectly with the data-driven approach they value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fitch Learning team.
We think you need these skills to ace Fitch Learning Programme Manager - Apprenticeships - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Manager role. Highlight your experience in managing apprenticeship programmes and any relevant KPIs you've achieved. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about apprenticeships and how your background makes you a great fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Instead, showcase your achievements and the impact you've made in previous roles. Numbers and specific examples can really make your application stand out to us.
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your Stuff
Before the interview, dive deep into Fitch Learning's apprenticeship programmes. Understand their goals, compliance requirements, and how they measure success. This knowledge will help you demonstrate your genuine interest and show that you're ready to hit the ground running.
✨Showcase Your Management Skills
Be prepared to discuss your experience in managing teams and achieving KPIs. Use specific examples from your past roles to illustrate how you've successfully led projects or improved learner experiences. This will highlight your capability to manage the end-to-end learner journey effectively.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the Apprenticeships team and their current challenges. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
✨Demonstrate Data Literacy
Since the role requires strong data management skills, be ready to discuss how you've used data to drive performance in previous positions. Bring examples of reports or analyses you've conducted, and explain how they influenced decision-making or improved outcomes.