At a Glance
- Tasks: Support AI initiatives, create engaging content, and facilitate training sessions.
- Company: Join Fitch Group, a leading global financial information provider with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive environment that values your voice.
- Why this job: Make an impact in AI governance while collaborating with diverse teams.
- Qualifications: Familiarity with AI concepts, strong communication skills, and experience in training.
The predicted salary is between 28800 - 43200 € per year.
Fitch Group is currently seeking an AI Enablement Associate based out of our London office. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit rating agencies, and Fitch Solutions, a leading provider of insights, data and analytics.
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient and transparent financial markets. Our Technology & Data Team is a dynamic department where innovation meets impact, driven by investment in cutting-edge technologies such as AI and cloud solutions.
About The Team: AI Enablement and Governance is a highly visible, cross-functional team responsible for establishing and enforcing AI governance frameworks. We partner closely with business and technology leaders to enable responsible, value-driven use of AI across Fitch, refining processes using automation to guide stakeholders through risk-based AI governance workflows.
How You’ll Make An Impact:
- Content and Communications: Update and maintain internal websites and portals with the latest AI initiatives, enhancements, and guidance. Draft clear, engaging communications (e.g., announcements, FAQs, how-to guides) to drive awareness and adoption of AI tools. Prepare periodic newsletters highlighting AI trends, use cases, best practices, and internal success stories.
- Research and Insights: Research relevant content on AI usage for business workflows, including automation opportunities and productivity improvements. Track the latest AI trends, tools, and industry developments; synthesize findings into actionable insights for stakeholders.
- Training and Enablement: Design, prepare, and facilitate customized training sessions on AI and related tools for diverse user groups. Develop training materials and demos tailored to business functions and workflows. Gather feedback to continuously improve training effectiveness and user experience.
- Operational Support: Provide day-to-day operational support for internal AI chatbots, supporting business usage and adoption. Partner with technical teams to triage issues, track performance, and coordinate enhancements. Maintain documentation, runbooks, and knowledge bases for AI tools and processes.
- Testing and Adoption: Coordinate user testing and pilots for new AI features or workflows; define test plans, collect feedback, and report results.
You May Be a Good Fit If:
- Familiarity with AI concepts and applications in business and financial workflows; a strong interest in staying current with AI trends.
- Understanding of and comfort working with financial content and analysis (e.g., financial statements, market commentary, models, KPI tracking); able to translate technical topics into practical guidance for financial analysts and business stakeholders.
- Strong written and verbal communication skills; able to translate technical topics into practical guidance.
- Excellent collaboration skills; proven team player comfortable working across functions and engaging with business users.
- Organized and detail-oriented; able to manage multiple priorities and meet deadlines.
- Experience preparing and delivering training (live sessions and self-serve materials) to non-technical audiences.
- Experience updating internal websites/portals and creating clear, user-friendly content.
- Operational support experience for digital tools or chatbots is a plus.
- Tools: Experience with intranet/CMS platforms, collaboration tools (SharePoint, Confluence, Teams), slide creation, analytics dashboards; familiarity with generative AI tools preferred.
What Would Make You Stand Out:
- Passionate about AI and its potential to improve business outcomes.
- Customer-centric mindset, focusing on usability and adoption.
- Proactive, resourceful, and comfortable with ambiguity.
- Empathetic communicator who listens and adapts to audience needs.
Preferred Experience:
- Bachelor's degree in a relevant field (e.g., Information Systems, Computer Science, Business Administration, Data/Analytics, Communications, or similar) or equivalent experience.
- 2+ years in enablement, communications, product operations, training, or similar roles.
- Exposure to AI governance, prompt design, or chatbot content management.
- Experience coordinating user testing or pilots and synthesizing feedback into recommendations.
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.
Fitch is committed to providing global securities markets with objective, timely, independent, and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
AI Enablement Associate in London employer: Fitch Group, Inc.
Fitch Group is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as comprehensive health and wellbeing benefits, Fitch ensures that its employees thrive both personally and professionally. The inclusive culture and focus on community engagement make it a rewarding place to work for those passionate about AI and its transformative potential in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI Enablement Associate in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching AI trends and how they apply to financial workflows. Show us that you're not just familiar with AI, but that you're genuinely passionate about its potential to improve business outcomes.
✨Tip Number 3
Practice your communication skills! Since the role involves translating technical topics into practical guidance, make sure you can explain complex ideas simply and clearly. We love a good storyteller!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Fitch family.
We think you need these skills to ace AI Enablement Associate in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Enablement Associate role. Highlight your experience with AI concepts and how they relate to business workflows, as this will show us you understand what we're looking for.
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and engaging. Use examples from your past experiences where you've successfully communicated complex ideas to non-technical audiences.
Demonstrate Your Passion for AI:Let us know why you're excited about AI and its potential in business. Share any relevant projects or research you've done that showcases your enthusiasm and understanding of current AI trends.
Apply Through Our Website:We encourage you to submit your application through our website. This way, you can be sure it reaches the right people and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your AI Stuff
Make sure you brush up on your AI concepts and applications, especially how they relate to business and financial workflows. Being able to discuss recent trends and tools will show that you're genuinely interested and knowledgeable about the field.
✨Communicate Clearly
Since the role involves drafting communications and training materials, practice explaining complex topics in simple terms. You might even want to prepare a few examples of how you've done this in the past to showcase your skills during the interview.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams, so be ready to share examples of successful collaborations. Highlight how you’ve engaged with different stakeholders and adapted your approach based on their needs.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, like coordinating user testing or developing training sessions. Prepare to discuss how you would handle these situations, focusing on your organisational skills and attention to detail.
