At a Glance
- Tasks: Lead AI training and adoption initiatives to empower colleagues across Fitch.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, competitive salary, health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive community that values diversity and encourages personal growth.
- Why this job: Make a real impact by driving AI adoption in a dynamic tech environment.
- Qualifications: 5+ years in tech enablement or training, strong communication skills, and AI tool familiarity.
The predicted salary is between 60000 - 80000 € per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch’s Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Information Security and Tech & Data Delivery Enablement. Driven by our investment in cutting‑edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make An Impact
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May Be a Good Fit If
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands‑on familiarity with enterprise AI tools (e.g., Anthropic Claude, Microsoft Copilot).
- Experience defining and reporting on adoption or program metrics.
What Would Make You Stand Out
- Genuine passion for AI and emerging technology.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Background in financial services or a similarly regulated industry.
Why Choose Fitch
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
AI Adoption and Training Specialist, Associate Director (London) employer: Fitch Group, Inc.
Fitch Group is an exceptional employer, offering a dynamic and supportive work environment in London where innovation thrives. With a strong commitment to employee growth through dedicated training and mentorship programs, comprehensive health benefits, and a culture that values inclusivity and collaboration, Fitch empowers its employees to make a meaningful impact in the financial services sector. The hybrid work model and focus on work-life balance further enhance the appeal of joining a company recognised as a 'Best Place to Work in Technology' for three consecutive years.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director (London)
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into AI trends and how they apply to financial services. Show that you’re not just familiar with the tools but also understand their impact on the industry. This will impress the hiring team!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven change or adoption in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows you’re genuinely interested in joining the Fitch team!
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director (London)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in AI adoption and training. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your ability to convey complex ideas clearly. Whether it's through your writing style or examples of past presentations, let us see your skills in action!
Highlight Relevant Experience:Don’t forget to mention any hands-on experience with AI tools or training programmes you've developed. We want to know how you've made an impact in previous roles, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Fitch!
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value clearly to non-technical audiences, as this will showcase your hands-on familiarity and ability to communicate effectively.
✨Tailor Your Communication Style
Practice adapting your communication style based on your audience. Whether you're speaking to junior colleagues or executive leadership, being able to shift your tone and technical detail will demonstrate your strong communication skills.
✨Showcase Your Passion for AI
Bring your genuine enthusiasm for AI and emerging technology to the interview. Share examples of how you've inspired others through campaigns, workshops, or storytelling, as this aligns perfectly with the role's focus on driving AI adoption.
✨Prepare for Change Management Questions
Expect questions about your experience in change management and training program design. Have specific examples ready that highlight your ability to measure success and adapt strategies for different user groups, as this is crucial for the role.
