At a Glance
- Tasks: Drive sales and develop credit-based learning solutions for clients across Europe.
- Company: Join Fitch Learning, a leader in financial services training.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Other info: Be part of a diverse culture that values every voice and perspective.
- Why this job: Make an impact in professional education while collaborating with industry experts.
- Qualifications: Proven sales experience in financial services and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You will collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you will be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
Fitch Learning is seeking a Client Relationship Director based in our London office. We are looking for candidates with proven experience selling to clients across Europe and managing complex client relationships. The corporate title for this role is Director.
About The Team
The purpose of this role is to discover, develop and win new credit‑based programs with both new and existing clients. Working with the client relationship management team and, independently, to identify opportunities to sell our credit solutions across our entire client portfolio. You will work with clients to understand their needs and, with our subject‑matter experts, design credit‑focused solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make An Impact
- Strategic account planning, relationship development, and internal referrals, working closely with the client relationship management team
- Understand the credit landscape, market dynamics, and operating environments across European financial services to shape value‑adding learning and development solutions
- Drive full‑cycle sales excellence: qualify opportunities, shape solutions, develop compelling proposals, and deliver persuasive pitches and negotiations
- Maintain accurate pipeline, activities, and account plans in Salesforce; manage data rigorously
- Produce clear, defensible revenue forecasts built from pipeline analysis
- Transition won projects to delivery teams while retaining commercial oversight and escalation point responsibilities
You May Be a Good Fit If
- You have a strong background in solution‑based sales
- You have experience in credit or corporate banking relationship management
- You have experience selling to Financial Services and/or selling learning solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out
- Demonstrated sales success in credit related products to financial services
- Business level French or German
- Ability to operate across multiple countries, navigate cross‑cultural stakeholders, and manage a complex purchasing landscape
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives differentiates us. Our global network of colleagues comes together to accomplish more than we ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
Fitch Learning Client Relationship Director (Credit) - London, UK employer: Fitch Group, Inc.
Fitch Learning is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation in the heart of London. With a strong commitment to employee growth through dedicated training and mentorship programmes, as well as comprehensive health and wellbeing benefits, Fitch Learning empowers its team to thrive both personally and professionally. Join us to be part of a diverse and inclusive culture where your contributions are valued and impactful, making a real difference in the financial education landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Fitch Learning Client Relationship Director (Credit) - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a clear, concise summary of your experience and what you can bring to the table ready to go.
✨Tip Number 3
Research, research, research! Know Fitch Learning inside out. Understand their offerings and how you can contribute to their success. This will help you tailor your conversations and show you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Fitch Learning.
We think you need these skills to ace Fitch Learning Client Relationship Director (Credit) - London, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Relationship Director role. Highlight your experience in solution-based sales and managing complex client relationships, especially in the financial services sector. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about financial education and how your skills can contribute to our mission at Fitch Learning. Be sure to mention any relevant experience in credit or corporate banking.
Showcase Your Achievements:When detailing your work history, focus on your achievements rather than just responsibilities. Use numbers and specific examples to demonstrate how you’ve met or exceeded revenue targets in previous roles. We love seeing quantifiable success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your Credit Landscape
Before the interview, brush up on your knowledge of the credit landscape and market dynamics in European financial services. This will help you speak confidently about how Fitch Learning's solutions can address client needs and demonstrate your understanding of the industry.
✨Showcase Your Sales Success
Prepare to discuss specific examples of your past sales successes, particularly in solution-based sales within financial services. Highlight how you've met or exceeded revenue targets and how your consultative selling approach has benefited clients.
✨Understand Their Needs
Be ready to articulate how you would approach understanding client needs. Think about questions you could ask during the interview that would show your ability to translate client strategies into actionable account plans.
✨Familiarise Yourself with Salesforce
Since managing data rigorously in Salesforce is part of the role, make sure you're familiar with its functionalities. If you have experience using it, be prepared to share how you've used it to maintain accurate pipelines and forecasts in your previous roles.
