At a Glance
- Tasks: Lead AI training and adoption initiatives to empower colleagues across the company.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, competitive salary, health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive community that values diversity and gives back.
- Why this job: Make a real impact by driving AI adoption in a dynamic tech environment.
- Qualifications: 5+ years in tech enablement or training, strong communication skills, and AI tool familiarity.
The predicted salary is between 60000 - 80000 € per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch’s Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Information Security and Tech & Data Delivery Enablement. Driven by our investment in cutting‑edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two complementary pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make An Impact
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch's AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch's AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch's AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch's AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May Be a Good Fit If
- Bachelor's degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications, or learning and development.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands-on familiarity with enterprise AI tools (e.g., Anthropic Claude, Microsoft Copilot).
- Experience defining and reporting on adoption or program metrics.
What Would Make You Stand Out
- Genuine passion for AI and emerging technology.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
- Background in financial services or a similarly regulated industry.
Why Choose Fitch
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.
AI Adoption and Training Specialist, Associate Director (London) employer: Fitch Group, Inc.
Fitch Group is an exceptional employer, offering a dynamic and supportive work environment in London where innovation thrives. With a strong commitment to employee growth through dedicated training and mentorship programs, as well as a culture that values inclusivity and collaboration, Fitch empowers its team to leverage cutting-edge AI technologies while balancing career and family life. Recognised as a 'Best Place to Work in Technology', Fitch not only invests in your future with comprehensive benefits but also encourages meaningful contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director (London)
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Fitch's AI initiatives. Show us that you’re not just interested in the role, but also passionate about how AI can transform financial services. Bring your ideas to the table!
✨Tip Number 3
Practice your storytelling skills! We love candidates who can communicate complex ideas simply. Think of examples from your past where you’ve successfully trained others or led change – this will impress us during the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows us you’re genuinely interested in joining our team!
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director (London)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Adoption and Training Specialist role. Highlight your relevant experience in technology enablement and change management, and don’t forget to showcase your passion for AI!
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your adaptable communication skills in your application. Use clear and engaging language to show how you can connect with different audiences, from junior colleagues to executive leadership.
Highlight Relevant Experience:Don’t just list your past jobs; explain how your experience aligns with the responsibilities of the role. If you've designed training programmes or worked with AI tools, make that front and centre in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Fitch team!
How to prepare for a job interview at Fitch Group, Inc.
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value clearly to non-technical audiences, as this will showcase your hands-on familiarity and ability to communicate effectively.
✨Tailor Your Communication Style
Practice adapting your communication style based on your audience. Whether you're speaking to junior colleagues or executive leadership, being able to shift your tone and level of technical detail will demonstrate your strong communication skills.
✨Showcase Your Passion for AI
Bring your genuine enthusiasm for AI and emerging technology to the interview. Share examples of how you've inspired others through workshops, campaigns, or storytelling, as this aligns perfectly with the role's focus on driving AI adoption.
✨Prepare for Change Management Questions
Expect questions about your experience in change management and training program design. Have specific examples ready that highlight your ability to measure success and adapt strategies for different user groups, as this is crucial for the role.
