At a Glance
- Tasks: Enhance HR technology and processes using AI and automation for a better user experience.
- Company: Join Fitch Group, a leader in HR innovation and technology.
- Benefits: Hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Other info: Collaborative culture with a focus on personal and professional growth.
- Why this job: Make a real impact on HR efficiency while developing your skills in a supportive environment.
- Qualifications: Experience in HR systems and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Human Resources is currently seeking a temporary HR Product Analyst based out of our Manchester office. The HR Product Analyst will primarily seek and deliver efficiencies within our HR Technology stack and related processes with a focus on enhancing the user experience using AI, automation and system functionality. The role will also support day-to-day operational activity and wider project initiatives, helping to ensure requirements and metrics are clearly defined, testing is effectively coordinated, documentation is maintained, and opportunities for process improvement are identified. This is not a deeply technical role; instead, it is suited to someone with a broad understanding of HR systems, HR processes and data who can help bridge the gap between HR stakeholders and technology delivery teams.
- HR Technology and Process Efficiencies: Identify and implement opportunities to improve efficiency across the HR applications and related processes, leveraging AI, automation, and system capabilities to streamline operations and reduce manual effort. Enhance the HR technology user experience by optimizing system functionality and supporting process improvements.
- Business Analysis and Requirements Definition: Partner with HR stakeholders to understand business needs, current challenges, and operational pain points. Gather, document and translate business requirements into clear, structured inputs for HR technology and delivery teams.
- HR Technology Operations and Support: Provide support for end-user data and process queries across HR systems and processes. Work with HR users and stakeholders to clarify issues, resolve queries, and provide timely updates on progress.
- Documentation, Communication, and Training: Update and improve support documentation, process guides, and knowledge materials. Support the training and guidance of end users to improve adoption and reduce repeat issues.
- Continuous Improvement, Metrics, and Insight: Identify opportunities, with a focus on AI and automation, to improve efficiency, simplify processes, and enhance the end-user experience across HR technology. Pull together and maintain metrics to support HR technology operations and projects, including volumes, trends, recurring issues, and areas for improvement.
What You Need to Have:
- Experience in an HR technology, HR systems support, business analyst, or HR operations role.
- Good working knowledge of SuccessFactors, particularly Employee Central, with exposure to relevant modules such as Time Off and Recruiting/RCM.
- Familiarity with other HR systems, including UKG, and a broader understanding of how HR systems support core HR processes.
- Experience gathering, documenting, and refining business requirements.
- Experience supporting testing activities, including user acceptance testing or release testing.
- Ability to manage multiple tasks and priorities in a busy support and project environment.
- Strong written and verbal communication skills, including the ability to produce clear documentation and stakeholder communications.
- Experience working with ticketing or case management tools such as Jira.
- Strong analytical and organisational skills, with the ability to produce meaningful metrics and reporting.
What Would Make You Stand Out:
- Experience supporting basic HR system configuration or change requests.
- Exposure to AI, automation, or digital process improvement initiatives.
- Experience creating training materials or delivering user support/training.
- Experience working in a fast-paced, global, or matrixed environment.
- Continuous Improvement – looks for opportunities to improve processes, documentation, and user experience.
- Collaboration – works effectively across HR and technology teams to achieve shared outcomes.
Why Choose Fitch?
- Hybrid Work Environment: 3 days a week in office required.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.
Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
HR Product Analyst (6-Month FTC) - Manchester employer: Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
Fitch Group is an exceptional employer, offering a hybrid work environment that promotes a culture of learning and mobility, ensuring continuous professional development through dedicated training and mentorship programmes. Located in Manchester, employees benefit from comprehensive healthcare offerings, family-friendly policies, and a commitment to community engagement, making it a rewarding place to grow both personally and professionally.
Contact Details:
Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Product Analyst (6-Month FTC) - Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their HR tech stack. Brush up on SuccessFactors and other systems mentioned in the job description. Showing that you know your stuff will definitely impress them!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss how you've identified inefficiencies in past roles and what steps you took to improve processes. They love a candidate who thinks outside the box.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Fitch Group.
We think you need these skills to ace HR Product Analyst (6-Month FTC) - Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with HR technology and processes. We want to see how your skills align with the role of HR Product Analyst, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your documents well. We love a good story, so feel free to share examples that demonstrate your ability to communicate effectively!
Highlight Your Analytical Skills:As an HR Product Analyst, you’ll need to showcase your analytical prowess. Include any experiences where you've gathered and documented business requirements or improved processes. We’re keen to see how you’ve used data to drive decisions in your past roles!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
✨Know Your HR Tech
Make sure you brush up on your knowledge of HR systems, especially SuccessFactors and UKG. Be ready to discuss how you've used these tools in the past and how they can improve efficiency in HR processes.
✨Understand the Role
Familiarise yourself with the key responsibilities of an HR Product Analyst. Think about how your experience aligns with enhancing user experience through AI and automation, and be prepared to share specific examples.
✨Prepare for Business Analysis Questions
Expect questions around gathering and documenting business requirements. Have a few scenarios ready where you've successfully translated stakeholder needs into actionable insights or improvements.
✨Showcase Your Communication Skills
Since this role involves liaising between HR and tech teams, practice articulating complex ideas clearly. Bring along examples of documentation or training materials you've created to demonstrate your ability to communicate effectively.
