Director, Ratings Operational Risk - Manchester

As one of the world's top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise.

Fitch Ratings is currently seeking a Director, Ratings Operational Risk, based out of our Manchester office.

This role will report to the Head of Ratings' Operational Risk Management within the Regulatory Affairs, Policies and Procedures team. The Ratings' Operational Risk Management team is responsible for identifying, assessing, and managing operational risks for Ratings.

• Drive continuous enhancement of our operational risk frameworks through structured assessments and control evaluations that strengthen our risk posture and resilience.
• Design and implement automated reporting solutions to streamline operational risk reporting processes, ensuring accuracy, efficiency, and timeliness in report generation and delivery.
• Work closely with various teams, such as IT and Risk, across the organization to gather requirements, share insights, and work on controls.
• Present findings and recommendations to senior management and other key stakeholders.

• A minimum of 5 years professional experience in operational risk management, ideally within financial services or consulting environment, with hands‐on experience in risk assessment, control evaluation and operational issue resolution.
• Senior stakeholder management capability, with sound judgment to balance proactive initiative with consultative collaboration.
• Proven track record delivering risk and control improvements through change management, including process redesign, audit remediation, and stakeholder alignment.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Excellent communication and interpersonal skills are essential.
• Fluent English skills with near‐native proficiency, both written and verbal.
• Demonstrated high level of integrity and professionalism.

• Technical mindset and strong systems thinking—comfortable engaging with IT on technical concepts, understanding system dependencies, and translating between technology and operational risk perspectives.
• Structured, proactive, and delivery‐focused approach; comfortable managing multiple workstreams independently while being a collaborative team player.
• Service‐oriented mindset - responsive, helpful, and committed to knowledge‐sharing and supporting colleagues.
• Strong problem‐solving skills and excellent attention to detail.
• Ability to work in a team environment as well as independently.
• Advanced proficiency in PowerBI/Qlik and automation tools (Python/SQL a plus).

• Hybrid Work Environment: 3 days a week in office required.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‐term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family‐friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues worldwide.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Fitch is committed to providing global securities markets with objective, timely, independent and forward‐looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.