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- Tasks: Lead the development of an AI-powered Service Desk Assistant and enhance user experiences.
- Company: Global leader in financial information services with a focus on innovation.
- Benefits: Hybrid work model, professional development opportunities, and a supportive team culture.
- Why this job: Join a cutting-edge team and shape the future of AI in service management.
- Qualifications: Strong background in AI technology and experience with IT Service Management tools.
- Other info: Exciting role with opportunities for career advancement in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. You will be responsible for technical development, user feedback integration, and optimizing the Assistant's performance.
Ideal candidates will have:
- A strong AI technology background
- Experience with IT Service Management tools
- A passion for improving user experiences
This position offers a hybrid work environment and a commitment to professional learning and development.
Hybrid Service Desk AI Product Owner, Associate Director in London employer: Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
Contact Detail:
Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Desk AI Product Owner, Associate Director in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve worked on AI projects or have experience with IT Service Management tools, create a portfolio or a case study. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to product ownership and AI technologies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Service Desk AI Product Owner, Associate Director in London
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let us see your enthusiasm for AI technology. Share any relevant projects or experiences that highlight your skills and passion for improving user experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your experience with IT Service Management tools and any specific achievements that relate to the role.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our hybrid work environment.
How to prepare for a job interview at Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
✨Know Your AI Stuff
Make sure you brush up on your AI technology knowledge. Be ready to discuss specific tools and technologies you've worked with, especially in relation to IT Service Management. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨User Experience is Key
Since this role focuses on improving user experiences, think of examples where you've successfully integrated user feedback into a product. Prepare to share how you’ve optimised performance based on user insights, as this will demonstrate your commitment to user-centric development.
✨Hybrid Work Mindset
With the hybrid work environment in mind, be prepared to discuss how you manage your time and productivity in both remote and in-office settings. Highlight any tools or strategies you use to stay connected with your team and ensure smooth collaboration.
✨Show Your Passion for Learning
This position values professional learning and development, so come armed with examples of how you’ve pursued growth in your career. Whether it’s courses, certifications, or self-study, showing that you’re proactive about your development will resonate well with the interviewers.
