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For Companies At a Glance
- Tasks: Drive sales and develop credit-based programmes for clients across Europe.
- Company: Join Fitch Learning, a leader in financial services training.
- Benefits: Hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Why this job: Make an impact in professional education and empower clients with innovative solutions.
- Qualifications: Proven sales experience in financial services and excellent communication skills.
- Other info: Inclusive culture with support for personal and professional growth.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organizational performance.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You’ll collaborate with experts dedicated to empowering professionals with the skills and knowledge needed to excel. By joining us, you’ll be at the front‑line of innovation in professional education, contributing to impactful learning experiences that drive client outcomes and industry success.
Fitch Learning is seeking a Client Relationship Director based in our London office. We are looking for candidates with proven experience selling to clients across Europe and managing complex client relationships. The corporate title for this role is Director.
About the Team
The purpose of this role is to discover, develop and win new credit‑based programs with both new and existing clients. Working with the client relationship management team and, independently, to identify opportunities to sell our credit solutions across our entire client portfolio. You will work with clients to understand their needs and, with our subject‑matter experts, design credit‑focused solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target. In addition, you will prospect and develop new logo opportunities across Europe. The role requires periodic travel across Europe.
How You’ll Make an Impact
- Strategic account planning, relationship development, and internal referrals, working closely with the client relationship management team
- Understand the credit landscape, market dynamics, and operating environments across European financial services to shape value‑adding learning and development solutions
- Drive full‑cycle sales excellence: qualify opportunities, shape solutions, develop compelling proposals, and deliver persuasive pitches and negotiations
- Maintain accurate pipeline, activities, and account plans in Salesforce; manage data rigorously
- Produce clear, defensible revenue forecasts built from pipeline analysis
- Transition won projects to delivery teams while retaining commercial oversight and escalation point responsibilities
You May Be a Good Fit if
- You have a strong background in solution‑based sales
- You have experience in credit or corporate banking relationship management
- You have experience selling to Financial Services and/or selling learning solutions
- You have a track record of meeting or exceeding revenue targets
- You can translate client strategies into actionable account plans
- You have excellent communication skills and a consultative selling approach
What Would Make You Stand Out
- Demonstrated sales success in credit related products to financial services
- Business level French or German
- Ability to operate across multiple countries, navigate cross‑cultural stakeholders, and manage a complex purchasing landscape
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs to ensure continuous learning
- Investing in Your Future: Retirement planning and tuition reimbursement programs to support your goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings for physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace where all voices are valued, supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives differentiates us. Our global network of colleagues comes together to accomplish more than we ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
Fitch Learning | Client Relationship Director (Credit) - London, UK employer: Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
Contact Detail:
Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitch Learning | Client Relationship Director (Credit) - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Research the company inside out. Understand their values, recent projects, and challenges they face. This way, when you get that interview, you can show them you’re not just another candidate – you’re the perfect fit for their team!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. We suggest doing mock interviews with friends or using online resources to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Fitch Learning | Client Relationship Director (Credit) - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Director role. Highlight your experience in solution-based sales and managing complex client relationships, especially in the financial services sector. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Fitch Learning and how your skills can contribute to our mission. Be specific about your achievements in sales and client management – we love numbers and success stories!
Showcase Your Communication Skills: Since this role requires excellent communication skills, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your consultative selling approach. We’re looking for someone who can engage and persuade effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
✨Know Your Stuff
Before the interview, dive deep into Fitch Learning's offerings and the credit landscape. Understand their training solutions and how they cater to different client needs. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in what they do.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements, especially in solution-based sales within financial services. Be ready to discuss how you've met or exceeded revenue targets and how you can translate client strategies into actionable plans. Numbers speak volumes!
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in a consultative manner. Ask insightful questions about their current challenges and how you can help address them with tailored solutions.
✨Be Ready for Role-Play
Expect to demonstrate your pitching and negotiation skills. Prepare for potential role-play scenarios where you might need to sell a credit solution on the spot. Practising these skills beforehand will help you feel more confident and showcase your full-cycle sales excellence.