Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and manage audio-visual technologies for high-profile events and meetings.
- Company: Join Fitch Group, a leading global financial services provider with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive healthcare, and continuous learning opportunities.
- Why this job: Make an impact with cutting-edge AV technology in a dynamic team environment.
- Qualifications: 5+ years in AV tech, strong troubleshooting skills, and a passion for learning.
- Other info: Inclusive workplace with opportunities to give back and support your community.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, GB
Fitch Group is currently seeking an Intermediate Support Engineer for Audio Visual based out of our London office. As a leading, global financial services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch’s Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting‑edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients.
Audio Visual technologies is an integral part of the Modern Workplace technology team. Modern Workplace is a global team that supports Fitch’s end‑user technologies with a strong emphasis on the end‑user experience.
How You’ll Make an Impact:
- Serve as an Audio‑Visual SME for Cisco AV including deployment, integration, incident management and support for internally and externally hosted events
- Provide concierge level support and management for C‑level and corporate‑wide events
- Plan and execute town halls, board meetings, training, and hybrid events from setup through completion
- Support Fitch’s AV strategy in alignment with business objectives and technological advancements
- Proactively monitor and manage Life Cycle Management for all AV infrastructure and software
- Oversee the installation and maintenance of Cisco AV systems in conference rooms, collaboration spaces, and large‑scale build outs
- Monitor and support day‑to‑day AV related service requests
You May be a Good Fit if you have:
- 5+ years of progressive experience in AV technologies with a focus on Cisco and Microsoft Teams solutions
- Excellent troubleshooting and analytical abilities
- Experience supporting VIP conferencing needs
- Strong project management and stakeholder engagement skills
- Outstanding communication, presentation, and interpersonal skills
- Has a passion for learning and adopting new AV Technologies
What Would Make You Stand Out:
- Relevant certifications such as Cisco CCNA/CCNP (Collaboration), CTS, or equivalent
- Experience with cloud‑based AV solutions and hybrid work technologies
- Knowledge of networking fundamentals, security best practices and AI technologies
- Familiarity with AV platforms (Microsoft Teams, Zoom, Crestron, etc.)
- Experience with Digital Signage technology platforms
Why Choose Fitch:
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‑term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.
Fitch is proud to be an Equal Opportunity and Affiliation Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Audio-Visual Support Engineer employer: Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
Contact Detail:
Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio-Visual Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your AV tech knowledge, especially Cisco and Microsoft Teams solutions. Show us you’re not just a tech whiz but also someone who can communicate effectively with stakeholders.
✨Tip Number 3
Don’t forget to showcase your project management skills! Be ready to discuss past experiences where you’ve successfully managed AV projects or events, especially those involving C-level executives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Fitch.
We think you need these skills to ace Audio-Visual Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Audio-Visual Support Engineer role. Highlight your experience with Cisco AV and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AV technologies and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled AV challenges or improved processes. We’re all about innovation and impact, so let us know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at Fitch!
How to prepare for a job interview at Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
✨Know Your AV Stuff
Make sure you brush up on your knowledge of Cisco AV technologies and Microsoft Teams solutions. Be ready to discuss your experience with troubleshooting and supporting VIP conferencing needs, as this will show that you’re the right fit for the role.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed AV projects in the past. Highlight your ability to plan and execute events like town halls and board meetings, as well as your stakeholder engagement skills. This will demonstrate your capability to handle the responsibilities of the position.
✨Communicate Clearly
Outstanding communication is key! Practice articulating your thoughts clearly and confidently. You might be asked to present your ideas or solutions during the interview, so being able to convey your message effectively will set you apart.
✨Be Ready to Discuss Future Trends
Fitch Group values innovation, so be prepared to talk about emerging AV technologies and how they can impact the workplace. Showing your passion for learning and adopting new technologies will resonate well with the interviewers.