At a Glance
- Tasks: Lead AI training and adoption initiatives, creating impactful communications and resources.
- Company: Join Fitch Group, a global leader in financial information services with a culture of innovation.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Other info: Be part of a supportive, inclusive environment with opportunities for career growth.
- Why this job: Make a real impact by driving AI adoption and empowering colleagues across the organisation.
- Qualifications: 5+ years in tech enablement or training, strong communication skills, and AI tool familiarity.
The predicted salary is between 80000 - 100000 € per year.
Fitch Group is currently seeking an AI Adoption and Training Specialist, Associate Director based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets.
Fitch’s Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Information Security and Tech & Data Delivery Enablement. Driven by our investment in cutting‑edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter.
AI Enablement and Governance
AI Enablement and Governance is a highly visible, cross‑functional team within Emerging Technology, driving the safe, responsible, and value‑driven adoption of AI across Fitch. We operate across two pillars: AI Governance ensures AI at Fitch is safe, compliant, explainable, and regulator‑ready, while AI Enablement ensures AI at Fitch is adopted, understood, and delivering real business value.
How You’ll Make an Impact
- Communications, Campaigns & Knowledge Hub: Run AI communications, campaigns, and events across written, video, and in‑person formats to increase awareness and informed use of AI at every level of the company. Coordinate internal champions and bring in external speakers to keep the program fresh. Curate Fitch’s AI knowledge hub, a central resource of vetted use cases, prompts, and patterns so every team starts from what already works.
- Training & Capability Building: Build and maintain Fitch’s AI training curriculum spanning AI literacy for everyone, role‑based training, and advanced sessions for power users across business and technology tracks. Equip colleagues to maximize the value of Fitch’s AI tools, surfacing high‑impact use cases, sharing prompting techniques and proven patterns, and coaching teams through real workflows.
- Adoption Programs, Change Management & Champions Network: Deliver AI adoption programs to business functions, tailoring the approach to different user groups and supporting change management for new AI tool rollouts alongside partner teams. Build and run Fitch’s AI champion network and community of practice.
- Measurement & Value Realization: Track AI usage at Fitch, partnering with analytics teams to establish baseline metrics such as usage, quality, time saved, and business outcomes. Produce adoption and impact reporting to Emerging Technology leadership and senior business stakeholders.
You May Be a Good Fit If
- Bachelor’s degree in communications, learning and development, business administration, information systems, or a related field.
- 5+ years in technology enablement, change management, internal communications or learning and development, with hands‑on experience designing role‑based training programs.
- Strong, adaptable communication skills with ability to shift style, tone, and level of technical detail fluidly depending on the audience.
- Hands‑on familiarity with enterprise AI tools (e.g., Anthropic Claude, Microsoft Copilot).
What Would Make You Stand Out
- Genuine passion for AI and emerging technology, and the ability to inspire that same enthusiasm in others.
- Experience curating internal and external speakers.
- Experience building and running champion networks or communities of practice at scale.
- Video production, content curation, and storytelling experience.
Why Choose Fitch
- Hybrid Work Environment: 2 to 3 days a week in office required.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs.
- Investing in Your Future: Retirement planning and tuition reimbursement programs.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings.
- Supportive Parenting Policies: Family‑friendly policies.
- Inclusive Work Environment: A collaborative workplace where all voices are valued.
- Dedication to Giving Back: Paid volunteer days and matched funding for donations.
Fitch is committed to providing global securities markets with objective, timely, independent and forward‑looking credit opinions.
AI Adoption and Training Specialist, Associate Director employer: Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
Fitch Group is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth through dedicated training and mentorship programs, as well as a culture that values inclusivity and wellbeing, Fitch empowers its employees to thrive both personally and professionally. The company's focus on cutting-edge technology and meaningful projects ensures that every team member can make a significant impact while enjoying a supportive and flexible workplace.
Contact Detail:
Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption and Training Specialist, Associate Director
✨Tip Number 1
Network like a pro! Reach out to current employees at Fitch Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the AI Adoption and Training Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of AI tools and their applications in business. Be ready to discuss how you can help drive AI adoption and create impactful training programs that resonate with different teams.
✨Tip Number 3
Showcase your passion for AI! During interviews, share examples of how you've previously engaged others in learning about technology. Whether it’s through workshops or campaigns, let them see your enthusiasm for making AI accessible to everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fitch Group team.
We think you need these skills to ace AI Adoption and Training Specialist, Associate Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Adoption and Training Specialist role. Highlight your relevant experience in technology enablement and training, and don’t forget to mention any hands-on work with AI tools!
Show Your Passion for AI:We love candidates who are genuinely excited about AI and emerging tech! Share examples of how you've engaged with AI in your previous roles or personal projects, and let that enthusiasm shine through in your application.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We want to see your communication skills in action, so make sure your points are easy to understand!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Fitch Group team.
How to prepare for a job interview at Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group
✨Know Your AI Tools
Familiarise yourself with enterprise AI tools like Anthropic Claude and Microsoft Copilot. Be ready to explain their value in simple terms, as you'll need to communicate effectively with both technical and non-technical audiences.
✨Showcase Your Communication Skills
Prepare to demonstrate your adaptable communication style. Think of examples where you've tailored your message for different audiences, from junior colleagues to executive leadership, and be ready to share these during the interview.
✨Highlight Your Training Experience
Be specific about your experience in designing role-based training programmes. Share metrics or outcomes from past initiatives to show how you’ve measured success and improved adoption rates in previous roles.
✨Passion for AI is Key
Express your genuine enthusiasm for AI and emerging technologies. Prepare stories or examples that illustrate how you've inspired others in the past, whether through workshops, campaigns, or engaging content.
