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- Tasks: Provide friendly customer service and maintain cleanliness in the gym.
- Company: Join Fit4Less, a vibrant fitness community dedicated to health and wellness.
- Benefits: Enjoy a free fitness membership and opportunities for career advancement.
- Why this job: Be part of a fun, energetic team that makes a real difference in people's lives.
- Qualifications: High school diploma or working towards it; teamwork experience is a plus.
- Other info: Inclusive environment with a focus on diversity and support for all.
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.
Job Summary:
- Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.
- Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
- Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
- Contributes to the everybody cleans mindset.
- Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
- Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
Provides friendly customer service that follows Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members:
- Welcomes everybody warmly in the club with hi, bye and thank you.
- Helps and educates members and guests with memberships, amenities, automation and processes.
- Promotes black card amenities and memberships.
- Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
- Completes tasks and responsibilities by the set timelines.
- Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
- Informs and works with the manager for progress relating to customer service and escalation support.
- Addresses, informs and reports incidents of concern using the standard process expectations.
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
Our Ideal Fit4Less Candidate:
- High School diploma, or working toward completion.
- 1 year teamwork and/or volunteer experience.
- Verbal communication skills.
- Written communication skills.
- WHMIS.
- First Aid, CPR-A & AED Certification.
- Puts a lot of effort into their activities.
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customers.
- Values time and uses their time effectively and efficiently.
Working with Fit4Less Gives You:
- Opportunities for advancement.
- Free Fitness membership.
- Fun and energetic atmosphere to come to every day!
Compensation: $17.20 - $17.20
Diversity and Inclusion:
At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Fit4Less Host - Gloucester City Park Drive employer: Fit4less
Contact Detail:
Fit4less Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fit4Less Host - Gloucester City Park Drive
✨Tip Number 1
Get to know the Fit4Less vibe! Visit the gym, chat with current hosts, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Fit4Less Host. Being able to demonstrate your friendly approach and problem-solving skills can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and maybe even put in a good word for you when applying through our website.
✨Tip Number 4
Be ready to showcase your passion for fitness! During interviews, share your personal fitness journey and how it aligns with Fit4Less’ mission. This will help you connect with the team and show you're a perfect fit!
We think you need these skills to ace Fit4Less Host - Gloucester City Park Drive
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly Fit4Less environment.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got teamwork or customer service skills, shout about them! We love candidates who can connect with our members and create a welcoming atmosphere.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if needed, and don’t forget to proofread for any typos or errors before hitting send.
Apply Through Our Website: To ensure your application gets to us safely, make sure to apply through our official website. This way, you can avoid any recruitment scams and know that your application is in the right hands!
How to prepare for a job interview at Fit4less
✨Know the Fit4Less Brand
Before your interview, take some time to understand what Fit4Less stands for. Familiarise yourself with their commitment to cleanliness and customer service. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your ability to create a friendly atmosphere.
✨Prepare for Cleaning and Maintenance Questions
Expect questions about your experience with cleaning and maintenance tasks. Brush up on any relevant knowledge you have about cleaning standards or safety protocols. Being able to discuss these topics confidently will show that you’re prepared to maintain the club's cleanliness.
✨Practice Your Communication Skills
As verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend. This will help you feel more comfortable and ensure you convey your enthusiasm effectively during the interview.
