At a Glance
- Tasks: Lead a team to create a clean, friendly, and automated fitness club experience.
- Company: Join Fit4Less, a vibrant fitness community focused on health and inclusivity.
- Benefits: Enjoy ongoing training, free gym membership, and competitive pay with bonuses.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: High school diploma and experience in leading teams and customer service.
The predicted salary is between 30000 - 50000 £ per year.
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Job Summary:
- Manages, monitors and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.
- Offers and ensures consistent friendly customer service.
- Completes and leads cleanliness duties using standards, policies, processes and guidelines.
- Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.
- Leads and trains the handling of member concerns and resolves escalated member complaints.
- Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.
- Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.
- Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.
- Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.
- Fulfills and ensures expectations resulting from action items and responsibilities are completed, including; but not exclusive to key initiatives, administrative duties, emails, calls and documentation processes.
- Achieves revenue goals and controls expenses to reach provided budgets to financially manage their location effectively.
Our Ideal Fit4Less Candidate:
- High School Diploma
- Experience leading, training and motivating teams.
- Experience exceeding individual and team sales goals.
- Intermediate verbal communication skills.
- Written communication skills.
- Customer service skills.
- Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customer.
- Provides challenging tasks and assignments.
- Clearly assigns responsibility for tasks and decisions.
- Creates a climate in which people want to do their best.
Working with Fit4Less Gives You:
- Ongoing training and development to ensure a long and successful career path.
- Opportunities for advancement.
- Free Fitness membership.
- Group health care plans.
- Fun and energetic atmosphere to come to every day!
Compensation:
It is expected that the selected candidate will start at a base salary of £42,500. This position is eligible for bonuses in addition to the base salary. The expected annual range of total compensation is £42,500 - £70,000 determined by performance, time in the position and variable compensation earned.
Diversity and Inclusion:
At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.
Fit4Less Manager - Cambridge South employer: Fit4less
At Fit4Less, we pride ourselves on being an exceptional employer that fosters a fun and energetic atmosphere while prioritising the growth and development of our team members. With ongoing training opportunities, competitive compensation, and a commitment to diversity and inclusion, we ensure that our employees feel valued and supported in their roles. Join us in Cambridge South, where you can enjoy a free fitness membership and be part of a community dedicated to making a positive impact on people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Fit4Less Manager - Cambridge South
✨Tip Number 1
Get to know the Fit4Less culture! Before your interview, check out their social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a friendly experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership chops! Prepare to discuss how you've motivated teams or handled challenges in previous roles. Fit4Less wants someone who can inspire others, so let your passion shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the safest way to ensure your application gets noticed. Plus, it shows you're serious about joining the Fit4Less family. Let's get you that job!
We think you need these skills to ace Fit4Less Manager - Cambridge South
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Fit4Less Manager role. Highlight your experience in leading teams and providing excellent customer service, as these are key aspects of the job. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your writing clear and to the point. Use bullet points if it helps to organise your thoughts. We appreciate straightforward communication, so make it easy for us to see why you're the right fit for the role.
Apply Through Our Website:Don't forget to apply through our official website! This ensures your application goes directly to us and helps you avoid any recruitment scams. We can't wait to see your application come through!
How to prepare for a job interview at Fit4less
✨Know Your Club Inside Out
Before the interview, make sure you’re familiar with Fit4Less and its values. Understand their focus on cleanliness, customer service, and team motivation. This will help you demonstrate your alignment with their goals and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where you resolved conflicts or improved team performance. This will highlight your ability to manage direct reports effectively, which is crucial for the Fit4Less Manager position.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share stories where you went above and beyond to resolve member concerns or complaints. This will illustrate your dedication to providing a friendly and safe environment for both members and associates.
✨Prepare for Financial Management Questions
Since managing a financially healthy club is key, brush up on basic financial concepts. Be prepared to discuss how you would achieve revenue goals and control expenses. Showing that you understand the business side of running a club will set you apart from other candidates.
