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- Tasks: Engage with clients through calls, emails, and messages to close sales and build relationships.
- Company: Fit Phone supports fitness studios by managing their sales interactions, helping them thrive.
- Benefits: Flexible shifts around your schedule, competitive pay, and potential for permanent roles.
- Why this job: Join a passionate team that motivates others on their fitness journey while developing your sales skills.
- Qualifications: 2+ years of telesales experience and tech-savvy with various software systems required.
- Other info: Casual shifts with no fixed hours; performance-based commission available.
We are looking for someone passionate about what we do - a combination of Telesales and helping people to start their fitness journey - so please make this a considered application! We are looking for people who can bring the energy on every call and have a fantastic phone manner, whilst understanding the challenge and rewards of high volume telesales and being tech savvy to be able to use our bespoke systems!
At Fit Phone we're all about helping Boutique Fitness Studios and Gyms by handling all their Sales calls, messages and Sales interactions! This allows them to thrive by bringing more people through their doors! We handle all the inbound enquiries on behalf of our Clients, connecting with prospective new trialists and members through outbound call, email, Whatsapp and SMS. With a view to selling introductory packages during a single interaction and getting everything set up for their first visit!
Our mission is simple: let our Clients focus on what they do best - providing an amazing in-person fitness experience: while we've got their backs by taking care of all the Sales tasks. All leads are warm enquiries, no cold calling and with our Sales philosophy based on Exercise Psychology, we're here to motivate people into action and ensure we respond to their interest fast!
We are growing our team with shift-based support to match growing demand and extra projects such as Studio launches and seasonal campaigns. This role would suit someone looking for a work/life balance, something to fit around studies or a second job. Shifts are agreed ahead of each month, based on your availability and how that syncs with the demand from our Clients. Shift patterns are usually 11am - 2pm or 4pm - 7pm Monday to Friday.
Your primary focus is on closing sales and maintaining Client relationships! Responding quickly to inbound leads - we’re all about speed, so you’ll aim to make that first contact call (via the CRM) within 10 minutes of each lead coming in. As well as carrying out call drives and follow-up calls and messages.
During calls, enthusiasm and genuine interest in the person making the enquiry will be key. We’re passionate about our Clients and the services they offer, so you’ll bring that knowledge and spark to every conversation. Conducting a thorough needs analysis, you’ll follow our Call Flow to identify goals, importance, timeframe and previous barriers before carrying out the appropriate call-to-action for each client, closing the deal in one interaction!
You will maintain the systems and CRM, ensuring accuracy and spotting and fixing errors. This is a casual shift-based role, with no guarantee of fixed hours but successful candidates may have the option to convert to permanent part-time (or full-time) at the earliest opportunity as the company continues to grow!
Please send through your CV with this application, following review: qualifying applicants will be invited to place a roleplay sales call with our AI sales trainer, from there selected applicants will be invited to interview. Please note: we’re expecting lots of applications for this role and may not be able to respond to all.
Key Skills:
- We are system and process driven so you should be accomplished with various software and a fast learner of software and systems, including but not limited to: Highlevel, Mindbody, Glofox, Google Drive, Slack, Zoom, Stripe and Whatsapp.
- Friendly, energetic and enthusiastic phone manner, able to follow our call flow and maintain control of conversations by asking the right questions and closing with tenacity in one interaction!
- Reliability and diligence - equally happy working under direction or being left to smash through a call drive, 100% accuracy with your communication and knowledge on each client.
- Adaptability - you should be able to effortlessly switch between representing a particular Client on one call, to another Client on the next.
- Remote UK worker - a good setup with stable internet and a quiet place to work with reliable computer processing power.
- Tenacity and endeavour - it’s a Sales role so you have to bring that fire!
Essential Requirements:
- Fast and stable internet and a great remote working environment.
- A laptop/computer with fast processing speeds.
- 2+ years telesales experience.
- Remote UK only.
Role Structure:
- Casual Shifts Normal shift structure: Monday - Friday: 11:00 - 14:00 or 16:00 - 19:00.
- £13 - £15 per hour depending on experience plus commission of £5 per sale above monthly hurdle.
- Start date ASAP.
Expected Performance:
- Min 5 quality conversations per hour, 1 sales unit per hour.
Please note: we’re expecting lots of applications for this role and may not be able to respond to all.
Telesales Account Executive employer: Fit Phone
Contact Detail:
Fit Phone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Account Executive
✨Tip Number 1
Familiarise yourself with the fitness industry and the specific services offered by boutique studios and gyms. This knowledge will help you connect with potential clients and demonstrate genuine enthusiasm during your calls.
✨Tip Number 2
Practice your phone manner by role-playing with friends or family. Focus on maintaining an energetic and friendly tone, as well as mastering the call flow to ensure you can handle conversations smoothly and confidently.
✨Tip Number 3
Get comfortable with the software and systems mentioned in the job description, such as CRM tools and communication platforms. Being tech-savvy will not only make you more efficient but also show that you're proactive and ready to hit the ground running.
✨Tip Number 4
Prepare for the roleplay sales call with the AI trainer by reviewing common sales techniques and strategies. Think about how you can quickly identify a client's needs and close the deal in one interaction, as this is a key aspect of the role.
We think you need these skills to ace Telesales Account Executive
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for fitness and helping others. Highlight any personal experiences or motivations that align with Fit Phone's mission to support Boutique Fitness Studios and Gyms.
Tailor Your CV: Make sure your CV reflects relevant telesales experience and showcases your ability to handle high-volume calls. Emphasise your phone manner and any tech-savviness that aligns with the systems mentioned in the job description.
Prepare for Roleplay: Since qualifying applicants will participate in a roleplay sales call, practice your sales techniques. Familiarise yourself with the call flow and think about how you would conduct a needs analysis and close a sale in one interaction.
Highlight Adaptability: Demonstrate your ability to switch between different clients and adapt your approach based on their needs. Use examples from past experiences where you successfully managed multiple tasks or clients simultaneously.
How to prepare for a job interview at Fit Phone
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for helping people start their fitness journeys. Share any personal experiences or stories that highlight your passion for fitness and how it aligns with the company's mission.
✨Demonstrate Your Telesales Skills
Prepare to discuss your previous telesales experience in detail. Be ready to share specific examples of how you've successfully closed sales and maintained client relationships, especially in high-volume environments.
✨Familiarise Yourself with Their Systems
Since the role requires being tech-savvy, take some time to research the software mentioned in the job description, like Highlevel and Mindbody. Showing that you have a basic understanding of these tools can set you apart.
✨Practice Your Call Flow
Understand the importance of following a structured call flow. Practise how you would conduct a needs analysis and close a sale in one interaction. This will demonstrate your ability to control conversations and ask the right questions.
