At a Glance
- Tasks: Ensure guests enjoy a warm welcome and maintain high standards throughout the hotel.
- Company: Four-star adults-only hotel with stunning ocean views and award-winning facilities.
- Benefits: Generous discounts on spa treatments, food, and stays; plus wellness access and rewards for referrals.
- Other info: Fixed-term contract with opportunities for growth and recognition.
- Why this job: Join a vibrant team and create unforgettable experiences for guests in a beautiful setting.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 20000 - 25000 € per year.
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant. We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This is a 6 month fixed term contract.
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure stock control with the maintenance department.
- Timely completion of maintenance to ensure product quality.
- Completion and maintenance of fire log book.
- Record keeping of room maintenance.
- Maintaining high standards of outside areas, public areas, guest bedrooms and ground maintenance.
- To follow all hotel policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Maintenance Assistant in Newquay employer: Fistral Beach Hotel
As a Maintenance Assistant at our prestigious four-star adults-only hotel overlooking Fistral Beach, you will be part of a vibrant team dedicated to providing exceptional hospitality and unforgettable experiences for our guests. We offer a supportive work culture with numerous employee benefits, including discounts on spa treatments and dining, as well as opportunities for personal growth through our recognition schemes and wellbeing initiatives. Join us in a stunning location where your contributions are valued and rewarded, making every day at work meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in Newquay
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into the hotel for a coffee. You never know who might be able to give you a heads-up about job openings.
✨Tip Number 2
Show off your skills! If you can, offer to help out with a small maintenance task at the hotel. It’s a great way to demonstrate your abilities and make a lasting impression on the team.
✨Tip Number 3
Be proactive! Follow up after applying through our website. A quick email or call shows your enthusiasm and keeps you on their radar. Just remember to keep it friendly and professional!
✨Tip Number 4
Research the hotel! Knowing about Fistral Beach, the spa, and the restaurant will help you stand out in interviews. Show that you’re genuinely interested in being part of their team and contributing to the guest experience.
We think you need these skills to ace Maintenance Assistant in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Maintenance Assistant role. Highlight relevant experience and skills that match the job description, like your knack for keeping things in tip-top shape and your understanding of health and safety protocols.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Fistral Beach Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its facilities. Familiarise yourself with the Fistral Spa, Dune Restaurant, and the overall guest experience they aim to provide. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Hospitality Skills
As a Maintenance Assistant, you'll be contributing to the guest experience. Be prepared to discuss your previous experiences in hospitality or maintenance roles. Highlight any instances where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the hotel's values.
✨Understand Health and Safety Protocols
Since the role involves responsibilities related to fire procedures and health and safety, brush up on these topics before your interview. Be ready to discuss how you would handle emergency situations or maintain safety standards, demonstrating your commitment to guest and staff wellbeing.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
