At a Glance
- Tasks: Deliver top-notch service and create unforgettable experiences for guests at our stunning hotel.
- Company: Four-star adults-only hotel with breathtaking ocean views and award-winning amenities.
- Benefits: Competitive pay, discounts on food, spa treatments, and gym membership, plus friends and family rates.
- Other info: Opportunities for growth and rewards for long service in a dynamic environment.
- Why this job: Join a vibrant team and enhance your hospitality skills while enjoying a beautiful beachside location.
- Qualifications: Passion for customer service and a friendly, professional attitude.
The predicted salary is between 12 - 13 £ per hour.
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant. We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
This role has a starting rate of £12.25 per hour. On successful completion of probation period you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- To ensure the company ethos is at the forefront of all work undertaken.
- To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
- To ensure all our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
- Keep up to date with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range through training and self-study.
- To assist in any function or events set ups in accordance with procedures.
- To carry out work for any function or event as instructed by your line manager.
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To present the company and yourself in a professional manner at all times.
- To maintain the highest hygiene standards in your personal presentation and manner.
- To ensure key legislation is complied with and followed.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Bar Tender in Newquay employer: Fistral Beach Hotel
Join our exceptional team at a four-star adults-only hotel overlooking the stunning Fistral Beach, where we pride ourselves on delivering unparalleled guest experiences. With a vibrant work culture that values hospitality and teamwork, employees enjoy fantastic benefits including discounts on spa treatments, food and beverage, and exclusive rates for friends and family. We are committed to your growth, offering opportunities for professional development and recognition through our Length of Service rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Tender in Newquay
✨Tip Number 1
Get to know the hotel vibe! Before you even step in for an interview, check out their website and social media. Familiarise yourself with their bar menu and any special events they host. This way, you can chat about what excites you about working there!
✨Tip Number 2
Practice your people skills! As a bartender, you'll be the face of the hotel. So, brush up on your communication and customer service skills. Maybe even role-play with a mate to nail that warm welcome and friendly banter!
✨Tip Number 3
Show off your passion for mixology! Be ready to discuss your favourite cocktails or any unique drinks you've created. This will show them you're not just about serving drinks but also about creating memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Bar Tender in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of charm and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Bar Tender role specifically. Highlight any relevant experience you have in hospitality or bartending, and mention how you can contribute to our award-winning bar list and guest experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team at the hotel.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Fistral Beach Hotel
✨Know Your Drinks
Brush up on your cocktail knowledge and be ready to discuss popular drinks, ingredients, and preparation methods. This shows your passion for bartending and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest, as this role is all about creating unforgettable experiences.
✨Familiarise Yourself with the Venue
Take some time to research the hotel and its offerings, especially the bar and restaurant menus. Being able to discuss their unique features and promotions will demonstrate your genuine interest in the position.
✨Dress to Impress
Since this is a high-end establishment, make sure to dress smartly for your interview. A professional appearance reflects your understanding of the hotel's standards and your commitment to maintaining them.
