At a Glance
- Tasks: Deliver exceptional spa treatments and exceed guest expectations in a stunning beachside setting.
- Company: Four-star adults-only hotel with an award-winning spa and restaurant.
- Benefits: Enjoy discounts on spa treatments, food, and exclusive gym access.
- Other info: Dynamic work environment with opportunities for growth and recognition.
- Why this job: Join a vibrant team and enhance guests' relaxation experiences while enjoying beautiful ocean views.
- Qualifications: Experience in spa treatments and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant. We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This advertised rate is applicable to hours worked on weekdays (Monday - Friday), an additional £2 per hour will be applied to hours worked on weekends (Saturday & Sunday).
Role & Responsibilities:
- To provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated, and by treating all clients with individual attention.
- To ensure all treatments are carried out to the highest standards.
- Promote and sell the services of the Spa and Salon and maximise the potential of all sales.
- To work towards retail sales and retail % targets set.
- To ensure treatment rooms and all public areas are kept clean and tidy according to Spa check list and health and safety standards – maintaining the five star level of cleanliness.
- Responsible for maintaining an effective stock control system in your treatment room.
- Monitor the cost of product and correct usage of the products in treatments.
- Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
- To participate in on-going training programs / Review Audits.
- To ensure all complaints are minimized and handled professionally as in accordance with hotel policy.
- All other duties as required.
Spa Therapist employer: Fistral Beach Hotel & Spa
Join our exceptional team at a four-star adults-only hotel, where we pride ourselves on providing a luxurious experience overlooking the stunning Fistral Beach. As a Spa Therapist, you will benefit from a supportive work culture that values employee wellbeing, offering generous discounts on spa treatments and dining, as well as opportunities for professional growth through ongoing training. With a focus on recognition and rewards, including a unique tokens scheme and length of service rewards, we ensure that our employees feel valued and appreciated in a beautiful coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Network like a pro! Connect with fellow spa therapists and industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, offer to do a trial treatment or demo at the spa you're applying to. This gives you a chance to shine and show them exactly what you can bring to the table.
✨Tip Number 3
Be ready for the interview! Research the spa's services and be prepared to discuss how you can contribute to their success. Tailor your answers to reflect their values and the high standards they uphold.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love what you do and how you can bring that energy to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Spa Therapist role. We’re looking for specific examples of how you've exceeded guest expectations in the past!
Be Professional Yet Personal:While we appreciate a friendly tone, remember to keep it professional. Share a bit about yourself and why you want to work with us at Fistral Spa, but maintain that polished vibe throughout your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fistral Beach Hotel & Spa
✨Know Your Treatments
Make sure you’re well-versed in the various treatments offered at the spa. Familiarise yourself with the techniques, products, and benefits of each treatment. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Spa Therapist, providing exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your commitment to exceeding guest expectations, which is crucial for this role.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Consider wearing smart attire that reflects the spa's atmosphere. This shows that you understand the importance of presentation in the wellness industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa’s services, team dynamics, or training opportunities. This not only shows your interest in the position but also helps you gauge if the spa aligns with your career goals and values.
