At a Glance
- Tasks: Deliver top-notch service and create unforgettable experiences for guests at our stunning hotel.
- Company: Four-star adults-only hotel with breathtaking views of Fistral Beach.
- Benefits: Competitive pay, discounts on spa treatments, food, and hotel stays, plus wellness perks.
- Other info: Enjoy excellent career growth opportunities and fun staff events.
- Why this job: Join a vibrant team and enhance your hospitality skills in a beautiful setting.
- Qualifications: Passion for customer service and a friendly attitude are essential.
The predicted salary is between 26500 - 27500 £ per year.
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant. We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This role has a starting rate of £12.75 per hour. On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- To ensure the company ethos is at the forefront of all work undertaken.
- To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
- To ensure all our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
- Keep up to date with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range through training and self-study.
- To assist in any function or events set ups in accordance with procedures.
- To carry out work for any function or event as instructed by your line manager.
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To present the company and yourself in a professional manner at all times whilst linked to Boringdon Hall.
- To maintain the highest hygiene standards in your personal presentation and manner whilst linked to Boringdon Hall.
- To ensure key legislation is complied with and followed.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Bar Tender employer: Fistral Beach Hotel & Spa
Join our prestigious four-star adults-only hotel, where the stunning views of Fistral Beach complement a vibrant work culture focused on employee wellbeing and growth. As a Spa Therapist, you'll enjoy exceptional benefits including discounts on spa treatments and dining, access to wellness resources, and recognition rewards that celebrate your commitment. With opportunities for professional development and a supportive team environment, this is an ideal place for those seeking a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Tender
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching Fistral Beach and the hotel’s offerings. This way, you can show off your knowledge and passion for the place during your chat with us.
✨Tip Number 2
Practice your cocktail skills! Brush up on your drink-making techniques and be ready to impress us with your knowledge of our award-winning bar list. A little flair goes a long way in the hospitality game!
✨Tip Number 3
Network like a pro! Connect with current or former employees on social media. They can give you insider tips about the interview process and what it’s really like to work at our fabulous hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Bar Tender
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Bar Tender role specifically. Highlight any relevant experience in hospitality and customer service, and mention how you can contribute to our award-winning bar list and guest experience.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps readability. We appreciate straightforwardness, so don’t waffle on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fistral Beach Hotel & Spa
✨Know Your Drinks
Brush up on your cocktail knowledge and be ready to discuss popular drinks, ingredients, and techniques. This role is all about delivering top-notch service, so showing off your expertise will definitely impress the interviewers.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest, as this hotel prides itself on unforgettable experiences.
✨Familiarise Yourself with the Venue
Take some time to research the hotel and its amenities, especially the Fistral Spa and Dune Restaurant. Being knowledgeable about the venue will show your genuine interest in the position and help you answer questions more effectively.
✨Dress to Impress
Since this is a four-star hotel, make sure to dress smartly for your interview. A polished appearance reflects your professionalism and aligns with the high standards expected in the hospitality industry.
