At a Glance
- Tasks: Deliver top-notch guest service and create unforgettable experiences at our stunning hotel.
- Company: A four-star adults-only hotel with breathtaking ocean views and award-winning amenities.
- Benefits: Competitive pay, discounts on spa treatments, food, and stays, plus wellness perks.
- Other info: Flexible part-time hours with opportunities for growth and rewards.
- Why this job: Join a vibrant team and enhance your hospitality skills in a beautiful setting.
- Qualifications: Strong guest service skills and a positive, can-do attitude.
The predicted salary is between 13.25 - 13.25 £ per hour.
To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
To ensure the company ethos is at the forefront of all work undertaken.
To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
To ensure all our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us - we aim to provide an unforgettable experience.
To follow all hotel policies as outlined in your training manual: Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
Keep up to date with current promotions and new products through training and briefings.
Make guests aware of promotions on our food and drink range through training and self-study.
To assist in any function or events set ups in accordance with procedures. To carry out work for any function or event as instructed by your line manager.
To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
Ensure high standards of financial and reporting diligence in accordance with company policy.
To present the company and yourself in a professional manner at all times whilst linked to Boringdon Hall.
To maintain the highest hygiene standards in your personal presentation and manner whilst linked to Boringdon Hall.
To ensure key legislation is complied with and followed.
To ensure all complaints are minimised and handled professionally as in accordance with our policies.
To ensure good working relationship with all other departments and communicate information throughout the hotel.
To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid. All other duties as required.
High presentation standards.
Has a calm, can do attitude.
Excellent guest service skills.
Attention to detail and the ability to forward think.
Strong team player with the ability to work autonomously.
About the Hotel
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant.
We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Salary and Hours
£12.75 - £13.25 per hour plus tronc. Part time. On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.
- Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing - https://www.360-wellbeing. co. uk/
- Access to Wagestream - https://wagestream. com/en/
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme Annual Christmas Event
- Required Skills and Attributes
- Excellent guest service skills
- Attention to detail and the ability to forward think
- Strong team player with the ability to work autonomously
- #J-18808-Ljbffr
Bartender in Newquay employer: Fistral Beach Hotel and Spa
Boringdon Hall is an exceptional employer, offering a vibrant work culture that prioritises guest service excellence and employee well-being. Located near the stunning Fistral Beach, we provide our bartenders with competitive pay, generous discounts, and unique benefits such as complimentary spa memberships and a supportive environment for personal growth. Join us to be part of a dedicated team that values professionalism and creates unforgettable experiences for our guests.
Contact Details:
Fistral Beach Hotel and Spa Recruitment Team
