At a Glance
- Tasks: Deliver exceptional spa treatments and exceed guest expectations with personalised service.
- Company: Join a four-star adults-only hotel with stunning ocean views and an award-winning spa.
- Benefits: Enjoy discounts on spa treatments, food, and accommodation, plus gym membership and rewards for referrals.
- Other info: Flexible hours with extra pay for weekend shifts and opportunities for professional development.
- Why this job: Be part of a dynamic team in a luxurious setting while enhancing your skills and career.
- Qualifications: Experience in spa treatments and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the hotel
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant. We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years – Dinner for 2, 5 – 15 Years – 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This advertised rate is applicable to hours worked on weekdays (Monday‑Friday), an additional £2 per hour will be applied to hours worked on weekends (Saturday & Sunday).
Role & Responsibilities
- To provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated, and by treating all clients with individual attention.
- To ensure all treatments are carried out to the highest standards.
- Promote and sell the services of the Spa and Salon and maximise the potential of all sales.
- To work towards retail sales and retail % targets set.
- To ensure treatment rooms and all public areas are kept clean and tidy according to Spa check list and health and safety standards – maintaining the five star level of cleanliness.
- Responsible for maintaining an effective stock control system in your treatment room.
- Monitor the cost of product and correct usage of the products in treatments.
- Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
- To participate in on‑going training programs / Review Audits.
- To ensure all complaints are minimized and handled professionally as in accordance with hotel policy.
- All other duties as required.
Spa Therapist in Newquay employer: Fistral-Beach-Hotel-1
As a Spa Therapist at our prestigious four-star adults-only hotel overlooking Fistral Beach, you will be part of a vibrant team dedicated to providing exceptional service in our award-winning Fistral Spa. We offer a supportive work culture with numerous employee benefits, including generous discounts on spa treatments and dining, opportunities for professional growth through ongoing training, and a unique focus on wellbeing that ensures a rewarding and fulfilling career path in a stunning coastal location.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Newquay
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We think you need these skills to ace Spa Therapist in Newquay
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Fistral-Beach-Hotel-1
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Fistral-Beach-Hotel-1's Values
Before the interview, dig deep into Fistral-Beach-Hotel-1's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
