At a Glance
- Tasks: Provide exceptional customer service and maximise sales in a luxury home and giftware store.
- Company: Join Fiskars Group, a leader in design-driven brands since 1649.
- Benefits: Enjoy flexible hours, free gym access, staff discounts, and professional development opportunities.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
- Why this job: Be part of a prestigious brand and make everyday experiences extraordinary for customers.
- Qualifications: Previous retail experience, strong selling skills, and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!
We are looking for a part-time Sales Associate to work within the Josiah & Co home and giftware store, part of our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).
Reporting to the Retail Manager, you will welcome all customers and provide a premium level of customer service with the aim of maximising consumer spends for the Josiah & Co store.
To be a successful Sales Associate you will:
- have previous experience of working in a similar retail role, ideally with luxury brands
- ensure that all customers receive a premium retail experience
- have strong selling skills to achieve sales targets
- have excellent communication and interpersonal skills
- be well presented with a ‘can-do’ attitude
This is a part-time role working 5 hours over 1 day from 7. You will need to be flexible to work on a rota basis.
What we can offer you:
- free onsite gym (accessible 24 hours a day, 7 days a week)
- flexible holidays
- sociable working hours
- free on-site parking
- staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
- pension scheme
- employee assistance programme
Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.
Sales Associate employer: Fiskars
Fiskars Group is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the picturesque World of Wedgwood, our part-time Sales Associate role offers a vibrant work culture with flexible hours, competitive compensation, and unique benefits such as a free onsite gym and generous staff discounts. Join us to be part of a diverse team that values inclusivity and celebrates your contributions while you help create extraordinary experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Fiskars, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Fiskars that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Fiskars will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Fiskars and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Fiskars
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Fiskars, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Fiskars!
