At a Glance
- Tasks: Engage with customers, provide exceptional service, and promote luxury products.
- Company: Join Georg Jensen, a prestigious Danish design house with a rich heritage.
- Benefits: Enjoy performance-related commission, pension scheme, and life assurance.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Be part of a premium brand and make a real impact on customer experiences.
- Qualifications: Two years' experience in luxury retail and excellent communication skills.
The predicted salary is between 21150 - 25850 £ per year.
Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
This position is based in our store located on Bond Street, London which is open Monday to Sunday and reports to our City Manager. This role is based on site and is part-time, working 24 hours per week, over 3 days per week.
We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market.
Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer?
Responsibilities:
- Working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer.
- Resolving customer complaints and any issues raised by our customers in order to ensure customer satisfaction.
- Reporting to the Store Manager in the store.
- Ensuring professional and unique customer experience.
- Focusing on agreed deliverables by the Store Manager in order to achieve the required financial results.
- Being responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results.
- Reflecting the leading and trend-setting brand in order to delight and surprise the customers.
Who You Are:
- Minimum two years’ experience from a similar position.
- Experience with other luxury brands.
- Proficient in English, with excellent verbal and written skills.
- Proactive, fast learner, result oriented, and a self-starter.
- Well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique.
- Energetic, enthusiastic and positive.
- Outgoing, hardworking and responsible.
We offer a performance related commission, contributory pension scheme, cash plan, and life assurance.
We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV using the link today! Don’t worry about a cover letter, your application is enough indication of your interest.
For further information, please contact Oliver Steel, London City Manager at oliver.steel@fiskars.com.
Sales Associate in London employer: Fiskars
Fiskars Group is an exceptional employer, offering a vibrant work culture that champions creativity and innovation while valuing employee well-being. Located in Barlaston, Staffordshire, the company provides competitive compensation, professional development opportunities, and a commitment to work-life balance, ensuring that every team member can thrive both personally and professionally. With a focus on inclusivity and recognition, Fiskars Group empowers its employees to make meaningful contributions to the legacy of iconic brands like Waterford and Wedgwood.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Fiskars, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Fiskars that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Fiskars will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Fiskars and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Fiskars
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Fiskars, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Fiskars!
