At a Glance
- Tasks: Host creative clay sessions and ensure guests have a memorable experience.
- Company: Join the award-winning World of Wedgwood, part of Fiskars Group.
- Benefits: Enjoy flexible hours, free gym access, staff discounts, and professional development opportunities.
- Other info: Dynamic role with excellent career growth in a supportive environment.
- Why this job: Be part of a creative team and inspire guests with your passion for ceramics.
- Qualifications: Creative flair, customer-focused, and some experience with clay preferred.
The predicted salary is between 20000 - 25000 £ per year.
At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!
We are looking for a dynamic and creative individual to join our team as a Creative Studio Host at our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham). Reporting to the Creative Studio Manager, you will play an important role in delivering an exciting programme of ceramic experiences, ensuring our guests enjoy extraordinary and memorable visits to the Creative Studios at World of Wedgwood.
We are looking for an enthusiastic, creative, and customer-focused individual, ideally with some experience working with clay and wheel throwing, to support our Clay Studio operation. Alongside hosting engaging studio sessions for guests of all ages, you will assist with processing and tracking customer pieces, maintaining studio standards, and supporting the smooth day-to-day operation of the studio.
Key Responsibilities- Deliver enjoyable and memorable creative experiences by engaging guests and encouraging participation in studio activities.
- Provide clear instructions, demonstrate techniques, and guide guests through creative processes with confidence and enthusiasm.
- Respond to guest enquiries in a professional, friendly, and timely manner.
- Provide accurate information about Creative Studio experiences, facilities, products, and associated charges.
- Help create a welcoming environment that encourages creativity and ensures guests feel supported throughout their visit.
- Host Clay Studio sessions, ensuring a safe, organised, and enjoyable experience for all participants.
- Maintain high studio standards, including daily set-up, housekeeping, and closing procedures.
- Support the processing, tracking, recording, firing preparation, and collection of customer work.
- Process guest transactions and bookings using studio systems.
- Assist with stock management, studio materials, and general operational tasks.
- Support the wider Creative Studio team with back-of-house processes and shared responsibilities.
- Follow all Health & Safety procedures, risk assessments, and studio policies.
- Support studio events, workshops, and special activities as required.
- Have a creative flair and an interest in ceramics, ideally with experience working with clay and basic wheel-throwing skills.
- Be passionate about delivering excellent guest experiences.
- Enjoy engaging with people and feel confident working with guests of all ages and abilities.
- Be friendly, approachable, and proactive, with a positive, can-do attitude.
- Have excellent organisational and time-management skills.
- Work effectively as part of a team while also being able to use their own initiative.
- Be comfortable using booking systems, processing transactions, and completing administrative tasks.
- Be flexible and willing to support different areas of the Creative Studios when required.
This is a fixed-term role working approximately 21 hours per week across 3 days, including regular weekend working. Typical working hours are between 9:30am and 5:00pm, although flexibility may be required to support the needs of the business.
Please note that this role involves interaction with visitors to include children, young people and vulnerable adults, therefore successful applicants will be asked to complete a Disclosure & Barring Service (DBS) Application.
What we can offer you:- Free onsite gym (accessible 24 hours a day, 7 days a week)
- Flexible holidays
- Sociable working hours
- Free on-site parking
- Staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
- Pension scheme
- Employee assistance programme
If you want to work for a global lifestyle company and a gold-award winning tourist destination that serves luxury, we’d love to hear from you!
Last day of application: 2026-07-13
Clay Studio Host employer: Fiskars
Fiskars Group is an exceptional employer, offering a vibrant work culture at the award-winning World of Wedgwood in Barlaston, where creativity and customer engagement are at the heart of our operations. Employees enjoy flexible working hours, competitive compensation, and a range of benefits including a free onsite gym, staff discounts, and opportunities for professional development, all within a supportive and inclusive environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Clay Studio Host
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Clay Studio Host
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Fiskars
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Fiskars. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
